| Address: | Bangalore, Karnataka |
Extremely poor service and very rude and arrogant behavior of Mr. Vijay of Mata Electronics towards customer. My camera was not repaired in 20 days since it was picked up and on calling vijay to enquire about the same vijay says very rudely why are u putting pressure on me.. i[censored] don't want it repaired take it back.... I have anyway decided to take it back without repair.... but extremely arrogant way of talking to customers... please refrain from giving your camera to Mata electronics.... Was this information helpful? | 
I had complaints of focus issues with my Canon 550D. 8 months and 3 return services later, the issue still persists. And, they have charged me 7k! Each time I’ve gone back, they take pictures of buildings around them and say, it’s working fine! If that’s how they try to detect a camera internal problem, you can imagine what they are capable of.
My photographer friend finally took me to the official service centre and they quoted only 2K + TAX for servicing! And within 15 minutes they were able to detect the issue! I have been severely duped. PLEASE BEWARE!
Please go to the official service centre. If you want to go to an unofficial one, there are many, many better ones.