Mata Electronics
1.7
Submit a Complaint
3
COMPLAINTS
ADVERTISEMENT

Mata Electronics Complaints & Reviews

My Canon 100-400 lens was ruined by these guys i have sent it for basic cleanup and fungus removal and they totally replaced original components with damaged, I found the problem after I sent it for re check with CANON master service center, they gave me a quote of 40k and suggested me not to invest into it anymore because of the irreplaceable damage these guys have done to it. These guys lure us through google marketing along with just dail so dont fall prey to these unethical people and loose your valuable gear, as all the photography lovers have a great emotional connection with their gear be cautious while checking for service centers online and always take professional's advice when you are sending your expensive gadgets.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    DO NOT GET CHEATED BY MR.VIJAY from MATA Electronics. He will initially say it will cost 1000 INR for alignment+ service charges and take the camera. later tell you that they need to change the parts. I just had a software issue but they charged INR 14, 350 by simply changing the parts which were in good condition. I even asked them to show my old parts. they said they usually don't return as they sent it to Cannon company.

    When I called him for an explanation, by mistake he told me on call that it was a software issue. he sent a message saying if they can't fix the issue within 3 days he will refund the amount. they took more time and didn't even refund. I asked me him to drop me an email on the same. he said he will not email and he spoke very rudely and asked me to do whatever I want.
    Aug 20, 2018
    Updated by srinikumar101
    I just realized many people who wrote negative review on google about this company had very similar issue: https://www.google.com/search?source=hp&ei=oeF6W8ynGoborQHEsagI&q=mata+electronics&oq=mata+elec&gs_l=psy-ab.3.0.0l5.913.2483.0.3532.9.9.0.0.0.0.128.726.7j1.8.0...0...1c.1.64.psy-ab..1.8.724...0i131k1j0i10k1.0.qvcQ1lamH60#lrd=0x3bae73103f3ebfc7:0x2b01c1bfda5a956d, 1, , ,

    I guess all positive reviews on it are paid or fake
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Mata Electronics — Rude Behaviour and Long Delay

      Extremely poor service and very rude and arrogant behavior of Mr. Vijay of Mata Electronics towards customer. My camera was not repaired in 20 days since it was picked up and on calling vijay to enquire about the same vijay says very rudely why are u putting pressure on me.. i[censored] don't want it repaired take it back.... I have anyway decided to take it back without repair.... but extremely arrogant way of talking to customers... please...
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Mata Electronics Recent Comments

      ADVERTISEMENT