[Resolved]  Max Life Insurance — cheating and fraud

Dear sir/mam,
I have a policy no:[protected] of Max new york life insurance in the name of my wife Mrs. Mamta shah.I was told that the policy issued will be a SIP(systematic investement plan) but the policy issued to me is a life insurance plan.I dont understand what kind of policy it is?I pay a pemium of rs 1999.95 per month by ECS Idbi bank account number [protected].till now i have paid a premium of total rs 50, 000 approx but the present value shown in the statement which was sent for the first time to me is rs 25, 500 rs.

These people have not sent any documents related to policy previously.in my entire life i havent heard about such a plan in which u invest 10, 000 and you get 5, 000.While issuing this policy i was not informed of such a plan.These people are a complete fraud and cheaters.
i would be thankful if you look into the matter and my money is returned to me.
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Aug 14, 2020
Complaint marked as Resolved 
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This kind of wrong selling is done these days. It is not only Max but any other insurance company in the market. The insurance companies have to keep a long term vision in this business. Just by opening flashy offices and recruiting more and more employees they would be able to procure business only for a few years. The insurance industry is getting filthy and the indian customers are slowly and gradually getting a bad notion about the wrong selling done. This customer would have had been a long term ally with the company but due to pressure from the company the sales manager or the advisor must have done wrong commitment so as to save his job.

Reduce the amount of salary you people are giving but give a secure future to your employees and clean business deals to the customers. This is the only way to survive long term in the market. Don't open new offices but only small kiosks. This way you will have presence in most of the places with least of the expenses involved.

Kindly understand that an average middle class person takes around 7-10 policies in his entire life. If this remains the scenario people would stop investing in insurance or opt for LIC thinking that at least it is a government body. Though LIC is also doing the same malpractices and their services are pathetic since beginning. I just wanted to say this over this issue. I hope company reads it and at least the one who owns it reads because the top officials would never like to tell the owner to reduce their salaries. They might even try to erase this article:)
well said!..

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