Medi Assist India TPA Pvt Ltd — mediassistIndia.net web site doesn't work most of the time

 
6 Reviews
 gorajesh on Feb 2, 2011
I have been a customer for Medi Assist India from past 5 years because of my employer. I have faced lot of problems in submitting the claims to Medi Assist India, the web site https://www.mediassistindia.net/Claims/WebClaimer/Login.jsp doesn't work most of the times. It looks like or indirectly they are avioding the customers to submit claims.

Complaint Status


[Jul 19, 2014] Medi Assist India customer support has been notified about the posted complaint.
Complaint comments  5 Comments     Updated: Share0Tweet0Share0

Comments

I am a customer from 25 Jul, 2011 at Bangalore, 63 days has passed i have not recieved the card. The phone number 30843800 on the policy document does not work. The toll free number [protected] support person does not know why it's not done, nor they agree to open a complain. What a pathetic process, system. It's a pile of crap.. We needed to drag them to consumer court.
have been a customer for Medi Assist India from past 5 years because of my employer. I have faced lot of problems in submitting the claims to Medi Assist India, the web site https://www.mediassistindia.net/Claims/WebClaimer/Login.jsp doesn't work most of the times. It looks like or indirectly they are avioding the customers to submit claims. Now it has been already 45 days passed and i could not able to submit or register claim. Is it my
fault, even after paying insurance premium i cant support from you.
Same problem I am also facing because of mediassist
Hii, Login Password recieved through mail is not accepted by you.Message "Invalid Username or password" comes.Please assist
I have been trying to open the website "https://www.mediassistindia.net/Claims/WebClaimer/Login.jsp" since last two days but the URL of the site is not working. Each time I tried to open the site an error of "Tunnel connection failed" comes up to me on the screen. I am in URGENT need as to check the status of my claim. Please help in this regard.

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