Medi Assist Insurance Company. — Insurance company people not responding while claims

Address:

Maharashtra

Dear Sir/Madam,
.
My friend Omkar Kulkarni was admitted to Aditya Birla Hospital, Pune with complaints of stomach pain. He was diagnosed and is fit to be discharged today. However the hospital TPA desk had sent the bill details to MEDI Assist insurance company for approval at 3.13 p.m today.. ... When we called the MEDI ASSIST people they are saying that they didn't receive the fax itself whereas the status of the fax was sent...... Our whole day was wasted in waiting for the approval from insurance company. Please take strict action on the insurance company as I observed that this is happening with many patients around here...

Thanks,
Deepak.