[Resolved]  Meghbela Broadband — Low Bandwidth

Address:

North 24 Parganas, West Bengal

Sir,

I am getting wired broadband connection from Meghbela Broadband(www.meghbelabroadband.com) via NETCOM (local cable operator).
My connection details: JET Zoom -- 300 Kbps -- upto 2 mbps (12A.M.-8A.M.) -- Unlimited -- 30 Days -- 490/-+tax.

Morning time, evening time I get ~250Kpbs. No problem.
But from 9pm onward the speed decrease dramatically. In a ping test to google "ping google.co.in -t",
I found 30% packet loss in 30min ping duration. !!!
This becomes a regular problem, now a days ---- and compelled me to write here.
Being a system administrator, I do not understand the explanation of the technical people -- they just says "we will solve it".

This is going on at least from the last 3months+.

-Regards
Swagata Paul
[protected]@yahoo.co.in