[Resolved]  MetLife — Screwed Online Access/Premium Notice PWDs/Lack of assistance

Address:

Pathanamthitta, Kerala

Metlife Monthly Income Plan-MMIP-Policy Number[protected]

Dear Metlife,

I have tried all possible ways to log in to my Metlife account using http://metcustomer.metlifeportal.co.in/wps/portal/metcustomer, all it allows me to reset Login Password successfully and after resetting Login Password it doesnt allow me to Login using Login ID and new set password.

So as the case of my Renewal Premium Notice pdf file, the default password it says to input my DOB in DDMMYYYY but that also fails. When I input my numerical DOB in DDMMYYYY it says Passsword is incorrect that the Caps Lock could be ON. I wonder how Caps Lock issue with numerical nos.

See attached screen shots. I am fedup with Metlife's services. No one in local branch to support and all other ways tried doesnt work. Is there any way I can get my money paid back to my account with interest and I can close business with Metlife for ever?

Really Unsatisfied Customer,
Jobin Philip Abraham
[protected]
[protected]@gmail.com