[Resolved]  Micromax — bad service

Address:Khordha, Odisha

I had bought a GC256 Micromax mobile on 02.08.2011.On using the set,i felt the battery back up is very poor.That'why I took that mobile to the Asok Nagar Micromax service center.They told that some sorts of board problem was there.They had commited me to repair the mobile within 25 days.They provide a job card no-2594145.On that day the date was 11.08.2011.But,they unable to give my mobile till now.Their commitment has been changing till now.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

new phone purche on dtd. 22/4/10 inv no. 3843 model no x235 but its ded within 1 week , service station told me that its mother bord is ded and its a company fault. job card no 112964 dtd12/5/2010... still not received ... i think its a verry comon problem with m-max
Dear,
Sir / Madam
I have purhased Micromax Q5fb from Vadodara.
It's hands-free are not working properly since I bought.
Some key of keyped are not working properly.
So, I am so nurves to get this difficulti..
Plz, give me it's solution or repalce my phone...

Thanking you in Advance

From
Ankur Doshi
[protected]
I too had purchased Q55 2 months ago.
now almost dead.
key pads are not working.
when try to contact service centers by phone
no numberers are working.
corporate office in gurgoan, ringing, but nobody is lifting the phone.
what a surprise!!!
kuriakose
[protected]
Dear,
Sir / Madam
I have purhased Micromax Q5fb from Jaipur.
It's hands-free are not working properly since I bought.
Some key of keyped are not working properly.
So, I am so nurves to get this difficulti..
Plz, give me it's solution or repalce my phone...

from:-

pankaj agarwal (jaipur)
(1) [protected]
(2) [protected]
hai dont buy micromax mobiles i purchased q7 handset recently it is not supported to gprs properly and pc suite is not available easily micromax is worst company dont by micromax. i[censored] have any clarify please call me [protected]
dont by any body micromax
i will given my micromar q1 mobile hand set for manglore service center for warrenty service to 15.04.2011..till nw it not to be serviced...service center people not responding properly
Dear Sir/Madam,
I had submitted my tablet funbook(P300) in service center on dated 28/jan/2013. But after 4 month service center not provided my tablet. when i meet service provider he always give date. I am totaly distrub about his service. so i requested you to plz give me solution.
I have submitted my Micromax Canvas HD A116, IMEI no. [protected] to the service centre, UG-8, Jyoti Shikhar Tower, District Centre, Janakpuri under Request No. N[protected] and Jobsheet No. R1309FDLI5706159 for repair.

They asked me to wait for 1 week and now even after 10 days they had not repaired it. Whenever i call their service centre, they don't give any satisfactory reply.

Feeling aggrieved i am writing this complaint to you. Please take proper action against them regarding this matter.

Thank you
NOT PROVID SERVICE PROPAR
hello,
i am the user of your phone (unite 2). i got some some problems in my phone its not the big problem. my power switch button was not working so i dropped my phone at micromax centre, bilaspur C.G. they took more than a week to fix my problem and then i came back to home i found the same problem with my phone. The service at rajeev plaza micromax servivce certre is pathetic. they take long time to fix problem but actually they dont fix problem. they are just making us fool. my sister had also bought the same phone after the 10 days its was not working then we dropped the phone to the same centre and they took almost 60 days to fix the problem. its not the story of me and my sister. there are lots of people who are facing such a bad service given by your service centres. people in bilaspur are now afraid to buy micromax phones because of the service provided by the service centres.
so its my request to you please do something regarding this.i'll be waiting for your reply.
my canvas doodle 3 in warranty i m order for battaery on 31/08/2014 and total 11 days go but my Battery not replace. My mobile is off 11 days.
I had submitted my micromax A40 handset IMEI No.
[protected]/[protected] on[protected] at micromax service
centre ( M/S FONZ UNLIMITED, rabia mansion, Dr.B.N.Verma road,
aminabad, lucknow) regarding touch problem as well as handsed heating
problem. Its been over 2 months and whenever i call them they say
that the mobile has not repaired. Their response have been highly
unsatisfactory . when i said to them that i will conplain against them
in CONSUMER COURT OF INDIA regarding my matter, they replied that you
can do so. Its funny that mobile has not rapaired whereas it takes
less than 5 days for a courier to come from anywhere in India. The
service is really bad.. i have registered my complain against micromax
pvt ltd and M/S FONZ UNLIMITED service center in CONSUMER COURT OF
INDIA. My jobsheet number is 12032107. Name - ILU SINGH, contact no. -
[protected]
touch of canvas l not available in meghna infotech in mall road kanpur u.p.
I have done a great mistake to buy a micromax phone. Now I'm facing some problems such as memory card is removed by itself, phone gets switched off automatically, and sim is also removed by itself. Also the light in the touch buttons not working. When i went to service centre they updated my phone' software 2 times still I'm facing the same problem and for the light on the touch pads they asked me to leave my phone for 15 days and not providing me another phone for use during this tume. So next time I'm not buying a micromax phone at all and also asking my known people not to buy a micromax.
I have given my mobile canvas A108 to service center. When i call they reply same answer that part is not come from micromax. Please stop your warrenty service if micromax is not capable for providing service to customer.[protected]
ia my number. Please revert me if iam wrong for micromax service center.
name- abhishesh pandey
mobile-Micromax AQ4501
M_IMEI : [protected]

Hello sir/madam,
my phone as described above is in warranty as i purchased it on 3/11/14. In just 4 months I am having a excess heat problem and then not charging and shutting on. After going to service center twice in sector-18, noida. First executive returns the phone in just one day and said that the problem is solved and I faced the same problem next day. After that I gave them back and they said that the phone will go to company's service center and it will be returned in minimum 15 days, after 16 days when I got my phone back, I am facing the same problem again in just 2 days. I want to complain about the service center in sector- 18, noida and as well as the Phone. The Phone is in warranty period so you must take some action against the service center and for the phone too. Sir, Please Solve my problem and tell me what to do for the Phone.

Regards,
Abhishesh Pandey,
[protected]
pandey.[protected]@gmail.com
very poor service by micromax care center gandhinagar, gujrat, rudely behave with customer and too late process and also cant give satisfactory answer to customer and most important think is micromax mobile battery service are so poor and defective...
I am Dhineshkumar and im writing this to complaint about your customer repair service at pollachi. i bought a micromax canvas a350 on 3months ago. I gave it to an authorized service center at POLLACHI due to battery and charging problem. they gave me a slip with no 216 dt[protected]. I used to call them every week to ask about my mobile and they didn't response me properly. I agree that the service time will take maximum45 days. I called them after 30days and they told me on phone 'will check and revert back' . I'm sure that they NEVER CALL back to me. I dissatisfied their service and one day they ask me to come in person. When i went there they told me that mobile wasn't ready. I was shocked and i demanded a reason that i Drove 50km away. They promise me that they will inform me with in three days. tat was not happend. I called them and asked about my mobile. When i received the mobile phone i was shocked that; they gave me a mobile with Black colour and the back cover was not proberly closed and it may cause dust problem inside the circuit. I shoowed this to him and they said " you want mobile or not??" . I am very disappointed about your bad service and they didn't gave any bill or receipt for changed mobile.


LONG LIVE MICROMAX

In future, I wont let any of my family members, relatives.. to touch MICROMAX

Good Bye...
dont choose MICROMAX

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information