Micromax Gc 360 — refund of money or replaced handset | |||
I bought a Micromax gc 360 model in the month of Oct10. The very next week it started giving problems. I approached the shopkeeper & he told me to visit service center near Magarpatta. I gave my handset over there & around after 15 days I got my set back. It was hardly used for another 10-15 days & again started same trouble along with charging issue. I again approaced service center & after 10 days they gave me a replacement letter. I had given all doc's along with handset & all its accessories in the month of Dec itself to the shopkeeper. That was a nightmare & I used to call the shopkeeper daily for the replacement. He used to tell handset will come in a day or two. Now even he has given me th contact numbers of Micromax dealers (Nilesh - [protected], Pankaj - [protected]). Even they used to say that set will be given in a day or two. I have lost so much of amount/fuel on this as well as mental frustation is there. Today when I called the shopkeeper on the status. I told him that I need go to consumer court on this which he replied "jo ho sakta ho kur lo". Shopkeeper is Manik mobiles, chandan nagar, Pune Kindly help me in this regard. Ritesh ([protected]) Was this information helpful? | |||
 3 Comments | |||
Comments
Send a mail to CEO : [protected]@micromaxinfo.com, i have got my money back after mailing him.
PROBLEM FOR MICROMAX GC360
sir,
I bought micromax GC360 on Nov 2011 at Madurai .
Within three days it is displaying the line on the screen.(the cell
did not fell down)
I contact your service center. (Mobile Gallery 1st Floor, 137-A North Veli Street, Madurai Tamil Nadu 625001 [protected] --- M.A Ahamed Sultan)
He changed the set and I gave me a new one after one month. I got the set the day before yesterday.
Now only one sim (GSM) is in function .Other two sims [GSM & CDMA (MTS)] are not functioned.
When I replace an another CDMA (MTS) SIM. It is functioning.
Again I contact your service center. He told me that the problem is my sim(CDMA)
(But this sim has functioned in the old set - MICROMAX GC360)
Then I contact MTS customer service center. They told me the problem is in your set.
Madurai is above 100km from our village.
I went to Madurai five times for complaining this cell phone.
I feel I am harassed and cheated.
Please solve my problem
IME /1: [protected]
IME /2: [protected]
MEID : [protected]
S/N:CHAGC[protected]
EAN NO.:[protected]
THANKING YOU
sir,
I bought micromax GC360 on Nov 2011 at Madurai .
Within three days it is displaying the line on the screen.(the cell
did not fell down)
I contact your service center. (Mobile Gallery 1st Floor, 137-A North Veli Street, Madurai Tamil Nadu 625001 [protected] --- M.A Ahamed Sultan)
He changed the set and I gave me a new one after one month. I got the set the day before yesterday.
Now only one sim (GSM) is in function .Other two sims [GSM & CDMA (MTS)] are not functioned.
When I replace an another CDMA (MTS) SIM. It is functioning.
Again I contact your service center. He told me that the problem is my sim(CDMA)
(But this sim has functioned in the old set - MICROMAX GC360)
Then I contact MTS customer service center. They told me the problem is in your set.
Madurai is above 100km from our village.
I went to Madurai five times for complaining this cell phone.
I feel I am harassed and cheated.
Please solve my problem
IME /1: [protected]
IME /2: [protected]
MEID : [protected]
S/N:CHAGC[protected]
EAN NO.:[protected]
THANKING YOU
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Kindly help me in this regard.
Faizan
([protected])