[Resolved]  Micromax — I lost my money,, want my money back

Address:North Delhi, Delhi

With due respect i want to draw your kind attention towards my problem,
i had recently purchased new phone of micromax company to gift my sister
on the eve of diwali

details of phone are mentioned below

DATE OF PURCHASE : 19NOV 2012
BILL NO : 285
MODEL NO : A57 MICROMAX
IMEI NO 1 : [protected]
IMEI NO 2 : [protected]
SHOWROOM ADD : 2527; HUDSON LINE, GTB NAGAR,
DELHI-110009, MOB- [protected],[protected]

From the very First day I found hanging problem in my new phone.
It hangs up while operating phone system.I was totaly fed up with this
problem. It had become totally impossible for me to operate & use the
phone for any of my purpose,

After Getting frustrate , on the 9th day i took my phone to the
service center of janakpuri, They submitted my phone & told me to come
after 15 days, now it has passed 2 months but i haven't got my phone
back in satisfactory condition, during this 2 month I visited to
the service center more than 6-7 times, Whenever i went, i analyses the same
problem of Hanging in my Phone, I returned the phone instantly when got
my phone because of same problem,,

Neither they are repairing my phone properly nor CUSTOMER CARE are taking
initiative action,,

I totally lost my money,

your faith fully
name sushil
address 53/4 bhagat colony west
sant nagar burari
Delhi 84
mail id [protected]@gmail.com
mob no [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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