[Resolved]  Micromax Informatics Ltd — FM Not Working

Pls revert me about complaint against company Name Micromax not proceed yet.

Pls do it ASAP.

Early action would be highly appreciated.

Thanks & Regards,

SUBJECT:-REFUND OF cost of MOBILE phone set.
I bought a mobile from M/s ANU TELECOM SHOP 959/1A, RANI BAGH, GURUDWARA ROAD, DELHI-34, Make:MICROMAX company Modle No.:-Q5 vIDE BILL NO.;-838 BOOK NO.:-9 DATED:-18/02/2010 with ONE YEAR GUARANTEE Serial Nos.:-(1)[protected], (2)[protected] the set started giving problems.I visited their head office at 9/52/1 KIRTI NAGAR INDUSTRIAL AREA written on the container box where Mr. Naresh Chandra (MICROMAX's I.D CARD No.;-MX338) told me that it is no more a service centre the service centre has been shifted to Gurgaon but he did not give me address. I went to dealer(M/s ANU TELECOM SHOP 959/1A, RANI BAGH, GURUDWARA ROAD, DELHI-34.and explained the problem & requested them to replace with new one but he refused.He just give me address of the service center located at MICRO TECHNOLOGY(authorised micromax service center) 2253/B-4, Shadi Khampur, Near Satyam Cinema, New Ranjit Nagar, West Patel Nagar, , New Delhi-110008.I met Mr. Lucky, he checked the set and then he issued me a DOA CERTIFICATE S. No.:-MMX/CSD/HS/50494 DATED:-26/02/2010.He told me that it would take more 15 days to replace the mobile.Then I gave him the mobile.After that I called on 27/02/2010 at Micromax customer care no.:[protected], here a madam(Reena) talked to me & promised to call me back but there was no response.Again I called at the same no. I talked to Mr. Anurag on 12/03/2010 he told me to send mails at [protected]@micromaxinfo.com [protected]@micromaxinfo.com & [protected]@micromaxinfo.com) & gave me mobile no.:-[protected](Mr. Kedar) on 12/03/2010.I called but he no responses & they did not pick the call.After many calls he pick the call & requested me to call him tomorrow(on 13/03/2010) after 11:30 am.But I called him 1:00 pm he not picking the mobile & swiched off the mobile.I called again at the above given no.[protected].I talked to Mr. Prithvi on 15/03/2010 he listen & promised to call me back but again no responses I called them many times but in vain1 month had passed to Mr. Pankaj he promised call me back within 10 minutes no call back but said & gave 30 minutes again no responses.I again called & talked to Mr. Manoj.He said that they dissgussed my case.
I bought a new hand set because I'm fed up with the unsatisfactory SERVICES provided by the company.I have spent a fat amount of Rs.4450/- but the indifferent attitude of the company made me full of tension which in turn affecting my health.
I had to lodge complaint in Court to solve my problem and do justice to save my hard earned money.
Thanking you,
Your's faithfully,
DILPREET SINGH
1728 Multani Mohalla,
Rani Bagh
NEW DELHI-110034.
([protected]/[protected])

dear dilprit singh... if you are really concern about your health then forget your 4450 and enjoy rest else you might have to pay double by increasing medical expense.

Micromax informatics limited — SERVICE

I had purchased micromax x 550 qube mobile on[protected] and on[protected]imei number- [protected]) from majeti communications (invoice number- 795). I had deposited my handset at
micromax authorized service center, ms veerabhadra agencies at kukatpally in Hyderabad with a complaint of no network access under job sheet no.: n[protected], I was told by the service
person that the problem will be resolved in 1 week, later after 10 days when I contacted the service center I was told that my hand set was sent to the company and it may take another 10 days, I had
been in constant touch with the service center and they were only saying that the handset had not returned from the company, I waited till[protected] and spoke to the customer support of micromax on
the number [protected] and was given a complaint id.:[protected] with an assurance that the issue will be resolved in 10 days, in the mean time I had put up mails to the company and the reply from
them was that the problem is being looked at, the issue had been sent to escalation department etc. till date their no result and the service center at Hyderabad is not responding to my calls. I want them
to repair the defect in my phone immediately and return it back to me.

Micromax Informatics Ltd — phone in warranty but asked charges to repair it

phone defective

micromax has very bad service center. only cheating is there. if try two centers both will tell diferent problems and rates

Respected Sir,

With reference my repeated complaints in service center which was MICROMAX service centre, Court Road authorised service center of Micromax Company.

I was purchased Micromax tab from Saharanpur. They offered me 01 year warranty in written invoice no and date. Unfortunately TAB have some problem in Battery system (working approx 1 hour, After 76% totally shut down )after 6 months from the date of purchase but as of now there was no action been taken from their authorized service center
You are requested to put up early action as soon as possible.


Early action would be highly appreciated.


Thanks & Regards


ASLAM
Saharanpur.
Contact - [protected]