[Resolved]  Micromax — micromax headphone symbol problem

Address:

Maharashtra

--- On Fri, 22/7/11, vishal musale <[protected]@yahoo.com> wrote:


From: vishal musale <[protected]@yahoo.com>
Subject: headphone symbol problem
To: "Micromax" <[protected]@micromaxinfo.com>
Date: Friday, 22 July, 2011, 1:54 PM

As per your suggestion few days before i submitted my handset Q75 (3rd time) to service station in solapur for headphone symbol problem

now i am facing the same again

please tell me what should i do, please give me the correct advise so that it should not face this problem again

And also go through previews mail, so that u can find me the time period i am facing the same.

vishal musale
[protected]










--- On Mon, 20/6/11, Micromax <[protected]@micromaxinfo.com> wrote:


From: Micromax <[protected]@micromaxinfo.com>
Subject: RE: please dont give us contact details, do needful
To: "'vishal musale'" <[protected]@yahoo.com>
Date: Monday, 20 June, 2011, 6:14 PM





Dear Valued Customer,





Thank you for your Email, we would like to inform you that you can contact the Authorized Service centre for detail and help :



M/S PAL PAL MUSIC CEN. & MOB SHOPY


410504


SHOP NO.-4 JAANPURA MARKET


OPP PRITAM LODGE PUNE








[protected]-[protected]

M/S NEW TIRUPATI CELLULARS


411018


Shop No#3 Shiv Krupa Bldg,


Off Mumbai - Pune Road ,


Khralwadi Pimpri Pune -411018


[protected]


[protected]





For any further Assistance and Query you can contact us on the Customer Support & number given below:



[protected]



You can also log onto our website for information www.micromaxinfo.com



Thanks & Regards,

MMX SUPPORT



From: vishal musale [mailto:[protected]@yahoo.com]
Sent: Sunday, June 19, 2011 6:06 PM
To: Micromax
Subject: RE: please dont give us contact details, do needful



please tell where to submit the handset


--- On Sat, 18/6/11, Micromax <[protected]@micromaxinfo.com> wrote:


From: Micromax <[protected]@micromaxinfo.com>
Subject: RE: please dont give us contact details, do needful
To: "'vishal musale'" <[protected]@yahoo.com>
Date: Saturday, 18 June, 2011, 6:25 PM



Dear Valued Customer,


Thank you for your Email, we would like to inform you that you need to submit the handset for the final time as it will be rectified by the team personaly.



For any further Assistance and Query you can contact us on the Customer Support & number given below:

[protected]


You can also log onto our website for information www.micromaxinfo.com


Thanks & Regards,
MMX SUPPORT


-----Original Message-----
From: vishal musale [mailto:[protected]@yahoo.com]
Sent: Saturday, June 18, 2011 4:49 PM
To: [protected]@micromaxinfo.com
Subject: please dont give us contact details, do needful

thanks for your advise

but after every time i seviced same problem of headphone symbol showing due to which i have to recive the call on speaker phone option.

the service people is also tired of this same problem and how many times i should go to service station just after taking handset it has passed 6 months
i am waread that how many probles i have to face in one year warrenty period,
now i realy confiremed that whateaver i have seleted is wrong brand,i have seleted micromax because i has dual sim opt

On Fri, 17 Jun 2011 13:24 IST Micromax wrote:

>
>
>
>
>Dear Valued Customer,
>
>
>
>
>
>Thank you for your Email, we would like to inform you that we have already
>provided you the info that you need to visit the service centre and get the
>device repaired.
>
>
>
>
>
>
>
>For any further Assistance and Query you can contact us on the Customer
>Support & number given below:
>
>
>
>[protected]
>
>
>
>You can also log onto our website for information www.micromaxinfo.com
>
>
>
>Thanks & Regards,
>
>MMX SUPPORT
>
>
>
>From: vishal musale [mailto:[protected]@yahoo.com]
>Sent: Thursday, June 16, 2011 5:48 PM
>To: Micromax
>Subject: RE: Contact form submitted on Website
>
>
>
>
>
>dont give us only help line no.
>
>please do some thing
>give us good service
>
>--- On Thu, 16/6/11, Micromax <[protected]@micromaxinfo.com> wrote:
>
>
>From: Micromax <[protected]@micromaxinfo.com>
>Subject: RE: Contact form submitted on Website
>To: [protected]@yahoo.com
>Date: Thursday, 16 June, 2011, 4:00 PM
>
>
>
>Dear Valued Customer,
>
>
>Thank you for your Email, we would like to inform you that you can contact
>the Authorized Service centre for detail and help :
>
>
>
>For any further Assistance and Query you can contact us on the Customer
>Support & number given below:
>
>[protected]
>
>
>You can also log onto our website for information www.micromaxinfo.com
>
>
>Thanks & Regards,
>MMX SUPPORT
>
>
>-----Original Message-----
>From: [protected]@yahoo.com [mailto:[protected]@yahoo.com]
>Sent: Wednesday, June 15, 2011 5:21 PM
>To: Micromax
>Subject: Contact form submitted on Website
>
>
>Following is the information submitted on micromax website
>
>Country : India
>Name : vishal musale
>Company :
>Address :
>City : pune
>Pin :
>Telephone : [protected]
>Fax :
>Email : [protected]@yahoo.com
>Comments : just before 2/3 days i have get service my handset Q75, which was
>having problem of
>1. head set symbol was showing on, due to which i have to take all call on
>speaker option. so they repaired it .
>2. roller ball was not working properly so the told me that they will
>replace the ball, but they only cleaned it and given back to me.
>
>now problem is after 2/3 days i am facing the same problem amd it has gust
>passed 6 month i have purchased the set.
>
>what device and service you are selling
>
>please do the needful.
>
>Contact via Phone : phone_check
>Contact via Mail : email_check
>Contact via Post :
>
>The above information was submitted by 121.247.77.196 on 15/06/2011 at
>06:50:52.
>
>
>