| Address: | Mumbai City, Maharashtra |
handset name mircomax q5c
imel no A[protected]B79A
CHARGER NO QCC[protected]
BATTERY NO CB[protected]
job sheet number: 2112807
Service centre name :Bhagwati Mobile Borivali WEST TEL [protected]
Dtd 3/5/2011
NATURE OF PROBLEM : Battery Discharging With In 2 Hours In Ideal State &
Sound Problem
I Have Purchase Micromax Mobile On 27/3/11 From Neelam Comm Malad In Rs 3500
But On 1/5/2011 It Started Creating Problems Of Battery Discharge &
Overheating Then I Visited The Service Center Bhagwat I Mobile At Borivali
West On 3/5/2011 He Said He Will Keep Under Observation If Repairable He
Will Do Otherwise It Has To Be Send To Delhi Service Center For Motherboard
Replacement & It Will Take 45 Days He Had Send On 11 May 2011 For
Delhi As Per Talk With Service Center Person
their resposes on various dates
1) Forwarded message[protected]
From: Micromax <[protected]@micromaxinfo.com>
Date: Thu, May 12, 2011 at 12:25 PM
Subject: RE: Contact form submitted on Website
To: pankaj.[protected]@gmail.com
Dear Valued Customer,
We would like to apologize for the inconvenience caused to you, request you
to contact us with complete detail of the handset and service centre like
the job sheet number. Service centre name ,issue in handset ,complain number
(if any), so that we can assist you further.
For any further Assistance and Query you can contact us on the Customer
Support & numbers given below:
[protected]//[protected]
2)fromMadhu [protected]@micromaxinfo.com
toPankaj Nangalia <pankaj.[protected]@gmail.com>
dateFri, May 27, 2011 at 2:15 PM
subjectRe: detils of problem hand set
mailed-bymicromaxinfo.com
signed-bymicromaxinfo.com
Important mainly because of your interaction with messages in the conversation.
hide details May 27 (3 days ago)
Dear Valued Customer,
Thank you for your mail.
We would like to apologize for the inconvenience caused to you and we are escalating your details to the Escalation team and they will revert to you as soon as possible
With reference to your Query we would like to inform you that you can contact us on the Customer Care Support for assistance:
CUSTOMER CARE NUMBER: [protected]//[protected]
kindy take the action and mail me on pankaj.[protected]@gmail.com, send on [protected]@micromaxinfo.com , [protected]@micromaxinfo.com
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