[Resolved] Micromax Mobile X550 — BATTERY PROBLEM | |||
TO THE OIFFICER sub: Replacement for Micromax X550 set. Sir, i m very much disappointed with the services of MICROMAX MOBILE I have registered a lot of complaint to ur Tamanna Infotech service centre vakola but no action has been taken so far so it is requested to kindly short out my problem. I have faced many problems in last 5 Months about my Micromax X550 battery suddenly shut down and taking 5 to 6 hours to charg etc. I bought Micromax x550 set on 13/11/2010 from ALFA(andheri), during the period, i m very disappointed by the quality of your ur service centre(Tamanna Infotech, vacola pipeline) also, they not providing proper service, and responce. They use to keep mobile for 1 month but doing nothing with mobile and gave it back. Please short out my problem early to earliest as possible. If, I got negative response. I have last solution to solve my problem, to go consumer court for file my problem. M_IMEI no. [protected] Thanks with regards sandeep chintaman kini bandra east mumbai-51 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi,
I have bough mixromax X550 in the month of september2010.
It had worked for first couple of months properly then later on started battery problem.
Problems:
1. Battery is not getting chnarged when I put it for charging, it gives a beep sound and will not get charged.
2. Battery back up is very poor
I have visited the Micromax service center 3 times and bought a new charger but there is no imporvement.
Please suggest me to benefit of the warranty still valid.
regards
Srikanth
I have bough mixromax X550 in the month of september2010.
It had worked for first couple of months properly then later on started battery problem.
Problems:
1. Battery is not getting chnarged when I put it for charging, it gives a beep sound and will not get charged.
2. Battery back up is very poor
I have visited the Micromax service center 3 times and bought a new charger but there is no imporvement.
Please suggest me to benefit of the warranty still valid.
regards
Srikanth
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Micromax mobile (X-550) — battery Problem
This is with reference to my earlier compliant on dated 15.03.2011 regarding battery problem in mobile X-550. As per your return email I had given my mobile set to your authorized service centre at Kota on 04.04.2011. At service centre my mobile was repaired with in two days and service centre informed accordingly. But I suggested to service centre that you use my mobile set for few days and observe the problem and satisfy yourself. On 14.04.2011, I collected back and use my mobile I found same problem even after keeping the mobile with service centre. During that period I was not contacted with my family members and friends because of that problem and I live in Rawatbhata(Rural area) ie. around 70 km far from Kota city. You are requested to look into the matter and do needful. If, In future the service centre takes more than two day please provide me alternate till the problem solved.Thanking you
Lalita Khichi
Rawatbhata
This is with reference to my complaint on dt. 16.04.2011. As per you your
reply I had given to my hand set to your authorized service centre on dt.
22.04.2011. Enclosed please find customer job card in which following
discrepancies were observed :
1. Received date is 22.04.2011 but closer date is not mentioned.
2. Warranty status, previous job sheet detail is not mentioned(Previous
job card dated 04.04.2011).
3. Phone/Mobile no. of service centre is not mentioned.
4. Nature of defect reported by customer is software problem.(But I
have mentioned in my complaint battery backup problem).
Keeping the view of above mentioned discrepancies please instruct to
service centre to provide full detail in customer job card. So that
customer can satisfied with Micromax services. I live in Rawatbhata i.e.
50-60 km far from Kota. Presently I am not able to contact with your
service centre. due to having onlyone set without mobile I am not able to
contact with my family members as well as my friends. Please do needful.
Thanking you
Lalita Khichi
This is with reference to my teletalk with your customer care on 30.04.2011 vide no. Complaint no. 81237 dt. 04.04.2011 & [protected] dt. 26.04.2011) wherein you had assured that your handset will be repaired 7 days after i.e. on 06.05.2011. But you did not respond me status upto afternoon of 06.05.2011. On 06.05.2011, I again talk with your customer care with Madhu, giving her all previous reference. after listing carefully my complaint she had assured that within 72 hours you will get repaired you handset. Keeping the view of all my reference I am very much sufferer with your handset. You are once again requested look into the matter & provide my handset(X-550) with in assured period otherwise it will be understand that micromax is not takecare the customer & you will be fully responsible for the same.
Thanking you
Lalita Khichi
Rawatbhata