Micromax Mobiles — Quality of Product & Service of Micromax Mobiles

Address:

Bangalore, Karnataka

Hi I bought a Micromax Q55 Bling handset 5 months back. I had persistent problems related to voice quality and then started getting display problems also. So I gave the mobile for repairing (took one hour as there was huge rush to give faulty mobiles for servicing) to Srinivasa Mobile Care who are the authorized service partners for Micromax in Bangalore on 18th Jan. Initially I was told that it will take 10 days for repairing this, after 10 days it became another 12 days and then 1 more week extra. Now they are asking for 10 days more - reason is Micromax doesn't send parts on time and there is a huge scarcity of spares. This clearly shows how poor the quality of Micromax moblies are and what a hassle service is.

To make things worse, these guys don't even pick calls and do not respond properly, so will have to go there personally to get an update. Nobody's sure when this will be resolved.