[Resolved] Micromax Mobiles — mobile not repaired even after a month | |||
I PURCHASED MICROMAX A89 FROM INOX ENTERPRISE BARODA ON[protected].IT WAS WORKING FINE BUT ONE DAY I SUDDENLY COULD NOT START OR SWITCH ON MY DEVICE.IT WAS NOT CHARGING OR GIVING ANY RESPONSE.THEN I GAVE THIS DEVICE TO SERVICE CENTER IN BARODA.I SUBMITTED IT TO "DS MOBILE,BARODA" ON[protected] FOR REPAIR.THEY TOLD IT WILL BE REPAIRED IN 25 DAYS.THIS IS VERY VERY LONG TIME FOR REPAIR BUT I AGREED.THEY SAY IT IS PCB PROBLEM AND MOTHERBOARD WILL BE CHANGED. I CALLED AFTER 23 DAYS OF REPAIR AND MANY TIMES AFTER THAT DAY.ALL THAT SERVICE CENTER GUY ALWAYS TOLD WHEN I CALLED THAT PART IS NOT IN SERVICE CENTER AND IT IS YET TO REACH SERVICE CENTER.I WAS FED UP BY THAT SAME RESPONSE EVERY TIME.THEN ONE DAY I CALLED CUSTOMER CARE AND I WAS TOLD THAT IT WILL TAKE 7 TO 10 DAYS.I AGAIN CALLED CUSTOMER CARE AND IT WAS SAME COPYCAT RESPONSE.I ALSO CALLED SERVICE CENTER AFTER THAT ALSO TODAY BUT PART IS NOT THERE EVEN NOW AND HE TOLD THAT ANOTHER PIECE OF A89 IS PENDING FROM 55 DAYS.IS IT SOMETHING TO BE PROUD OF???NOW IT HAS BEEN LIKE 35 DAYS.I DO NOT WANT TO GO TO SERVICE CENTER AND WANT MY DEVICE REPLACED OR PLEASE HELP ME TO GET MY MONEY BACK.PLEASE AKOSHA REOLVE MY PROBLEM AS SOON AS POSSIBLE.I WILL BE REALLY GREATFUL. CONTACT NO:-[protected] LOCATION:-MAKARPURA,BARODA JOB SHEET NO:-W[protected] DEVICE MODEL:-MICROMAX A89 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
micro max mobile company — not response my complaint
mai ne 3 mahine pahle micro max ka mobil liya tha mere hath se gir gaya 2 bdin ke baad mai ne company mai bheja bolte hai body nahi hai service centre mira road mai complaint diya kahte hai body aaye gi to phone karenge aaj 3 mahine ho gaye aaj tak nahi aayi hai customer care mai pho ne iya complaint mail kar do 24 hr mai reply aayega usko bhi 7 din ho gaya mai kya karu
Dear abhi12ka4,
Thanks a lot for bringing up the concern. However, for us to be able to help you out, we would need a few details regarding your complaint. We have specifically designed a form which will ask you for all the necessary information, which can be accessed by going to our website http://www.akosha.com/homeform.html. We request you to file your complaint with us there. You can also file a complaint by calling[protected]. We look forward to helping you out.
Regards
Akosha Team
Thanks a lot for bringing up the concern. However, for us to be able to help you out, we would need a few details regarding your complaint. We have specifically designed a form which will ask you for all the necessary information, which can be accessed by going to our website http://www.akosha.com/homeform.html. We request you to file your complaint with us there. You can also file a complaint by calling[protected]. We look forward to helping you out.
Regards
Akosha Team
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
micro max cell — still not repair
Respected sir,mera nam amit bhosle he me baroda city in guajarat me rehata hu.. mene micro max cell liya tha within one weak me cell band ho gaya.. mene ek call bhi nahi kiya aur nahi ek ring tone suni.. mere galti wo thi ki mene bhr cell dikhaya mene socha normal problem he.. bt jaha par mene bataya usne kaha warranty me ho jayega.. so mene cell micro max service station de diya.. service station me muje kaha paid up service hogi.. mene kaha koi bat nahi bt aap cell doge.. unhohe kaha cell aapko 15 days me mil jayega.. mene jab cell dene gaya tab vaha khade customers bhi chilla rahe the ki abhi tak cell kyu nahi aaya.. mene socha problem bade hoge cell me .....
but mene socho ek ka ho sakta he sabhi customers ka thodi na ho sakta he..mene unko kaha me 20 days k bad aaung .. fir me 25 days k bad gaya unhone kaha cell abhi tak nahi hua .... mene 30 days k bad call kiya unhone fir kaha cell still hua nahi.. muje bht gussa aaya bt me kya karu agar gussa karunga to koi bada problem kahege nd cell ka bill bada bana dege..so me chup raha ..
mene vapis 5 days k bad call kiya bt fir bhi cell nahi hua... muje itna gussa aaya ki vaha par jake 2 ya 3 thappad mar du.. bt kya fayda... aur vapis call karta hu to kehte he ham aapko samne se call kar dege aapko call karne ki jarurat nahi he... so i hv to request u plz do something.. plz...plz.. plz..
________________________________________
My name : AMIT DAJI BHOSLE
cell : micro max q7
( [protected])
my job card no: 646384
My mob. no : [protected]
_____________________________________
Micro max service station address:
ff-3 hari vinayak complex
opp, brahman sabha hall, pratap road, dandia bazar:
ph:[protected] mob: [protected]