Micromax — Online order, product not delivered

Address:Thane, Maharashtra
Website:www.micromaxinfo.com

I had purchased a Micromax Canvas 2 Plus A110Q mobile by paying through my credit card on 26th May 2013 form www.micromaxinfo.com. My Order # 103175. However since then I have not received my mobile. I tried to contact them via email at [protected]@micromaxestore.com twice since then but have got no reply form them. I even tried to put my queries in their website http://www.micromaxinfo.com/support.aspx almost every day but still not got any reply from them. I even got in touch with the facebook page of micromax https://www.facebook.com/micromaxinfo all I got was that I will be contacted by a person very soon regarding the matter. But after two days of such promise no one contacted me.
I feel cheated here and have serious doubts of them delivering the phone and that I feel I have been duped to the tune of Rs. 12100 by them.
Please help in this matter.
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Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
i booked a canvas 4 online and paid full amt of rs18000. i send a mail to the co. to send me black colour only or cancel my order. a recd a mail from the co, that my refund will be sent within 7-8 days but no refund was sent to me, then a white canvas4 was sent to me which is a defective piece. i went to co. service center at amritsar but they sent me back and told me come after few days as they were not aware how to even check canvas4. i visited them again after some days and again i was sent back with the same reply. you are requested to look in to the matter and get my money refunded. they can collect their defective set any time.pl take a early action or i will be forced to take a legal action. my mob no. is [protected] my id is [protected]@yahoo.com

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