Micromax Q3 — COMPLAINT ABOUT HEADPHONE AND CHARGER OF Q3

Address:

Raipur, Chhattisgarh

Dear pehredar
I have purchased one mobile phone of Micromax-Q3 and|( also recommended my so many friends to purchase Q3 ) from Anand Mobile Shop ,Ravibhawan at Raipur on dated 15/12/2009 under 1 year warranty. Now only after using 2 month it's Headphone as well as Charger both are not working and when i approached to the shop they checked and said Headphone as well as charger both are faulty then I told them to kindly provide me any other headphone by which i can avail I/C and O/G facility but no headphone is working in this Micromax phone so that I do not have any other option to take only headphone provided by Micromax .Then shopkeeper told me to come with copy of the bill for replacement of Headphone then i submitted the copy of bill and returned but after approaching 50 times they have not provided me Headphone and always saying "Q3 ka HEADPHONE ABHI AAYA NAHI HAI",.

Is it justified? why they are not providing me the HEADPHONE if HEADPHONE is not available in the company is it my fault?.so kindly look this matter immediatly .
. II request to pehredar to solve my complaint .Otherwise I will go to consumer Forum.


SHAILENDRA PANDEY
FRIENDS NAGAR,LIC COLONY
RAIPUR-492007
PHONE NO [protected]

shailu

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shailu