Micromax Q5 — WARRANTY SERVICE OF HANDSET

Address:West Bengal

I have purchased Micromax Q5 handset from FAST INFORMATION CENTRE-II, Stall No.310B, Metropolis, High Land Park, Kolkata-700094 on 2/5/2010. Since 25th June my phone is shown in headset mode constantly & couldn't be changed into general mode. So my phone is being used only by headset. I have contacted respective Service Centre in kolkata for warranty service but they refused to do so & asked for pay service even after only one month lapsed for buying the same.
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same issue i faced but got the software reflashed done from the service center
I, Mr. Avijit Choudhury have purchased Micromax Q5 on dated 30.03.2010 from 'Lokenath Xerox', Malda. IMEI No. of handset is [protected]/31.

But after few months the handset display shows a continuous message that ''Headphone Plug in & Plug out automatically''.

After that I contact with your Malda Service Center on 11.08.2010. They received my complain at their invoice no. 476825. But when they back the handset, the problem still remained.

I am in great trouble with this. It is also embarrassing me with your service. Please look after the matter.

Waiting for your early reply.

Yours faithfully

Avijit Choudhury
Malda 732101
Mob.[protected],[protected]

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