| Address: | North West Delhi, Delhi |
THe manager
Sales/Servive/Techenical support
Sub: q7 mobile not ok at the time of pur
sir.
I have pur q7 mobile on sunday 4/10/2010
but at night while dialing i found that half left panel of mobile is dark w/o back light
on monday 5/7/2010 market was weekly off
on tuesday 6/7/2010 i went to my buyer and told him the problem He told me to visit at
service center ANNA COMMUNICATION JANAK PURI,
I WENT THERE ON 7/7/2010 WEDNESDAY,9/7/2010 FRIDAY,AND 11/7/2010 SUNDAY AND FIND THE SHOP
CLOSED ALL THE TIMES
AGAIN I WENTon tuesday 13/7/2010 i went to my buyer and told him the problem He told me to visit at service center
SHARMA TELECOM SHIVA MARKET PITAMPURA BUT HE REFUSED TO PROVIDE SERVICE AND DIVERT ME TO
TELESYSTEMS AVTAR ENCLAVE PASCHIM VIHAR
I WENT TO TELESYSTEMS AVTAR ENCLAVE PASCHIM VIHAR ON THURSDAY 15/07/2010 BUT MADAM ON DUTY THERE REFUSED
TO REPLACE MY SETAND TOLD ME THAT IT IS MORE THAN SEVEN DAYS OLD
I TALKED TO HEADOFFICE AT[protected] AT 4:50 PM AND TO RELATED MANAGER AT 5: 05 PM THEY INSTRUCTED THE MADAM ON DUTY
AT M/S TELESYSTEMS PASCHIMVIHAR)TO ISSUE D.O. AND E MAIL TO HEAD OFFICE
BUT MADAM IN RETURN REFUSED TO DO THAT AT ONCE AND TOLD ME THAT SHE HAVE POSTED A MAIL AT 5:20 PM TO HEAD OFFICEAND WILL ONLY ISSUE D.O
AFTER GETTING APPROVEL FROM HEAD OFFICE
SO U ARE REQUESTED TO ISSUE ME A NEW MOBILE AS I AM RIGHT AT MY END/EFFORTS AND 1 WEEK TIME FAILURE DUE TO UR SERVICE PROVIDERS.
I M LEAGELLY RIGHT
PLEASE DO THE MOBILE CHANGE TO AVOID LEGAL ACTIONS THROUGH CONSUMER COURTS AND R.T.I
WITH REGARDS
PANKAJ ARORA
E MAIL: [protected]@yahoo.com
encl doa and copy of bill
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