[Resolved]  Micromax Qube Mobile Phone — wrong commitment & misbehaved

Address:

East Delhi, Delhi

Dear Sir,

I Avinash Sharma S/O Mr. D.D. Sharma ,R/O, A-91/8 , kondli mayur vihar phase-3 Delhi -96, this is to inform you that on date[protected] , i went to micromax showroom named as MOZO located in - A17 vikas marg shakarpur delhi-92, ph-no.[protected], TIN no-[protected] i purchased a micromax X560 QUBE with wifi . that having the IMEI no.[protected] & [protected] after paying the amount of RS.4980/- and i got commitment from the sales person for better quality and service as well of the given product , but after few months later only my handset started malfunctioning when i contacted the showroom no. it was not responding ... and then after when i visited to the store then i found that the store is shut downed .. and i got information that the showroom has been sold .. then i tried finding the nearest workshop at laxminagar only after searching for 2 -3 hours when i visited there the employee at the centre told that no technician is available now , u have to come again on some other day and he given a workshop number saying that u can contact on this no . as well for any query , but no body used to pick that no. as well , then again when i visited to the workshop with the purchased product and gave it to the technician , then the technician replied saying that u have to pay the amount for the repairing as its not come in our warranty , when i asked about the terms and condition he started misbehaving saying that (karwana hai to karwao nahi to is dabbe ko le ke dafa ho jao , hamare paas aur bhi kaam hai )when i represent the warranty card and the bill he said (hume kucch nahi pata aapne kaha se mobile liya hai aur is paper ki batti bana ke ghar me rakh lo ) its really hurted a lot that after paying all the amount for the product and expecting good and valuable service from the MICROMAX company its ruining his market in public,.
So please look into the matter and do the needful , as i am very upset with this kind of service and product Quality from MICROMAX their should be a commanding of the consumer court for this type of company who are really harrasing and mentally torchuraing the consumers.
Waiting for your immediate action, you can may contact me on below details

Avinash Sharma
A-91/8 Kondli
Mayur Vihar phase-3
Delhi-96
[protected]
[protected]