[Resolved]  Micromax — repair

SIR
I PURCHASED MICROMAX CANVAS ENGAGE A091.BUT AFTER TWO DAYS HAND SET TOTTALY DEAD .I TOOK THE PHONE TO SERVICE CENTER .THEY TOLD ME COME AFTER 20 DAYS .I WENT THERE AFTER 20 DAYS .THEY TOLD COMPANY NOT RESPONDING TO OUR CALL . STILL THE MOBAIL NOT REPAIR . I KEPT THE PHONE THEIR FOR 3 MONTH. SO PLEASE TAKE ANY ACTION TO COMPANY

My Micromax canvas xl2 handset is in under warranty, the problem is its lock is not working properly & even its internal storage is enough empty, phone storage is empty but during downloading applications the error come as "there is insufficient space". Service center asked me money for its repairs.

Regards
Sandeep Srivastava
mbl - [protected] / [protected]

Dear Sir


I have a Micromax Bolt in guaranty period, from last 20 days there showing black lines in display. For that problem i visit to your balrampur, U.P. Service Station which known as Shubham Info tech. Where told me its the normal problem come after a week and take your mobile, but after 2 days there i receive a call from SC and say your mobile is now OK, Give Rs.-1200/ and take it.
Please clear me why the want money, mobile receiving is attached.

I bought micromax canvas HD 2 and used it almost 8 months without any problem and to be frank i was very proud of the phone and its performance. Then the battery started bulging and once it shutdown with white screen but later it was ok. so in order to get a new battery i went to repair center and i mentioned about white screen. They said they will check and replace the parts, so i left it at repair center. That was just the stupidest thing i have ever done in my life. I got the phone back only after a month that too after numerous phone calls and requests. But i was happy that i got it back. When i started to use it again it started showing all kind of issues like, touch is not sensing properly, call dropping, cant attend a call, app failure, app closing automatically etc etc.. Saying the truth phone cant be used. But in flight mode the apps was working properly. I went back and asked service center people to check it, later they said everthing was fine and i went many times asking to repair but they didnt find a problem. Sadly i went to a private phone repair center and from there i came to know about the bitter truth. The replaced board was a repaired one which someone else had sent for replacement. That is, when they get a board to repair, they repair it and send it to some other service center and claims it as new spare part. After so many attempts i couldnt get it working condition. So to report this i tried to call micromax company directly but no one ever answered. Later i did a detailed search in internet and found reports of this kind of problem by many people. Now the phone is just a kept as a electronic junk. i wanted to give a consumer complaint but till now i didnt know how. I am not sure if this is the right place. If it is then please put a mail, i shall provide the required details of the problem.

[protected]@gmail.com
Chittesh VC

I A K SHOME DEPOSITED MY MOBILE SET TO MICROMAX CARE ' sec 16 faridabad haryana . I RECEIVED THREE TIMES MASSAGES IN DIFFERENT DATES FROM-DM-MMXSER WHERE IT IS STATED THAT, YOUR DEVICE DEPOSITED WITH US UNDER JOBSHEET NO-[protected] HAS BEEN REPAIRED. PLEASE COLLECT IT FROM THE SERVICE CENTRE, REGARDS, MICROMAX SERVICE. IN THIS SITUATION WHEN I RASHED TO THAT SERVICE CENTRE ATLEAST 3 DAYS TO COLLECT MY DEVICE .I HAVE BEEN ASKED' NOT YET WE RECEIVED THE PARTS FROM OUR MAIN SERVICE CENTRE. YOU HAVE TO WAIT 3-4 DAYS MORE. PLEASE DO THE NEEDFUL SO THAT THE REPAIRED DEVICE HANDED OVER TO ME.AS EARLY AS POSSIBLE. My no [protected]