Micromax X510 — Delay in solving the problem

Address:

Hyderabad, Andhra Pradesh

Dear sir,

I (Ajay Kumar Challa), purchased a micromax X510 pike mobile in the month of 25/04/2011.After one month the touch and keypad was not working,I have been contacted the service center in hyderabad,they said we dont have stock try in other centers,i do the same but answer was same.after one month i deposited my handset at secunderabad service center(Job sheet no.2369386).they said it will be repaired by one week.after one week i contacted them they said wait for some more days,they are simply saying company is not sending the parts so we cant do anything.such a irresponsible answer from service center and Micromax head office too.Micromax call center people said handset will be delivered in a week,but it was not done till today.

If a company holds handset like this for 2months,what is the use of mobile.Please take necessary action about this.

Here are the details: Date of purchase 25/04/11

submitted date at service center 21/06/11

Job card no. 2369386


complaint at micromax headoffice 29/07/11(
complaint no.mmx[protected])