[Resolved]  Microtek International P. Ltd. — Inverter not charging

Address:

Nagaon, Assam

Sir, I have purchased a microtek inverter on[protected]. Details of the inverter i purchased is given below:
Name of retailer: " KARENG", AT Road, Haibargaon, Nagon-782002
Name of the Product: MICROTEK DIGITAL INVERTER
Model No: UPSE2 875
Serial No: 11AEKNB233035
Sir after a few days of purchase, the service of the product began to be erratic. The main problem of the inverter are:
1) While the "Mains on" light indicator is on always, the light indicator of the "Charging" remains off more often (That is the battery is not shown to be charged)
2) I have to keep the power switch of the inverter "Off" always because whenever i power on the Inverter Switch during normal time, the inverter supply its power instead of the normal power.
3) Today after 10 minutes of time during a power cut when only one fan was running, immediately the INVERTER indicated "LOW BATTERY"
Sir.. please help me to get out of this embarrassing problem i am facing. Thanking you,
Parag Dutta.
Contact No:[protected]
Address: Parag Dutta,
C/O: Manisha Kailta ( Guna Moni Rajkhowa)
RRB Road, South Haibargaon,
(Near Khutikatiya Shiva Mandir)
P.O: Haibargaon,
City: Nagaon
Dist: Nagaon, (Assam)-782002
E-mail: prg.[protected]@gmail.com