Minus 0 — pathetic service from manashosting

Dear friends

i am hosting my dishnews forum and some blogs in the webhosting provider manashosting.My domain name is medianetwork.co.in.

My forum attracts less traffic around 500 pageviews per day.Also, i use some of subdomains for my blogs, which attracts no traffic.
My hosting package details are Linux 2gb webspace, 10gb monthly bandwidth.For past 10 months, my site only consumes 15% bandwidth each month.
i am experiencing several frequent site down problems (particularly 4th time in last six days).Because of frequent site downs, i am facing several problems to improve my site position in google search.

Yesterday(7th may 2008) i got an email from manashosting with a recommendation to use dedicated server since my site uses more bandwidth resources.

My site redirected to a page which shows the following message " This Account Has Been Suspended Please contact the billing/support department as soon as possible".

Then i contacted their support department via chat option given manashosting site.Their CC officer did not aware this problem.
He informed me to contact billing department through raising support tickets option via their site.Then i raised 4 tickets with emergency status and send several emails to them. So far 36 hours passed, no response for my support tickets, still they are open status.No response for my emails too.

Today morning (8th may 2008), i contacted their support department.This time they told me to provide cpanel id, password, my email id and gave assurance to solve my problem.No action till evening.

Then again i contacted their support department on evening.This time also they told me to provide cpanel id, password, my email id and gave assurance to solve my problem.What pathetic service from manashosting?

I am running my forums in this account with very little traffic.How can it consume more resources?
My site url www.dishnews.medianetwork.co.in
Now i am seriously thinking to move other hosting providers.

Prabakaran
[protected]@hotmail.com
www.medianetwork.co.in
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Live Support: Hello! Welcome to Manashosting's Technical LiveChat. How may I help you today?
prabakaran: i am hosting my dishnews forum and some blogs in the webhosting provider manashosting.My domain name is medianetwork.co.in.

My forum attracts less traffic around 500 pageviews per day.Also, i use some of subdomains for my blogs, which attracts no traffic.

My hosting package details are Linux 2gb webspace, 10gb monthly bandwidth.For past 10 months, my site only consumes 15%

bandwidth each month.

i am experiencing several frequent site down problems (particularly 4th time in last six days).Because of frequent site downs, i am facing several problems to improve my site position in google search.

Yesterday(7th may 2008) i got an email from manashosting with a recommendation to use dedicated server since my site uses more bandwidth resources.

My site redirected to a page which shows the following message " This Account Has Been Suspended Please contact the billing/support department as soon as possible".
Live Support: sir its depending on usage
Live Support: size of the files
prabakaran: i am running some my forums in this account with very little traffic.
How can it consume more resources?
Can u please clarify this point?
prabakaran: what can i do now?
prabakaran: it impossible to cross 10 gb bandwidth in five days of this month
Live Support: what u need to consume
prabakaran: please tell what i do now to activate my site
Live Support: sir is site is still not active
prabakaran: no email from you with any stats
prabakaran: ok ok what can i do now?
prabakaran: i do not want to put my site inacxtive, this will create reliability related issues
prabakaran: ok ok what can i do now?
prabakaran: ok ok what can i do now?
prabakaran: ok ok what can i do now?
prabakaran: ok ok what can i do now?
Live Support: sir first tell me what u need to consume
prabakaran: i do not know any stats
prabakaran: you are disabled my cpanel access
prabakaran: it impossible to cross 10 gb bandwidth in five days of this month
Live Support: sir status o[censored] r issue right
prabakaran: so, you are wrongly disabled my account
Live Support: sir how can we desable the account
prabakaran: or compelled customer like me to purchase higher dedicated server space
Live Support: it is possible by ur side
prabakaran: hello i cannot access my cpanel account
prabakaran: hello i tried manytime
prabakaran: i cannot access cpanel
Live Support: sir we having u r
Live Support: ok
prabakaran: you are suspended cpanel access too
Live Support: our server is in shedule so it will take some time
Live Support: yes sir
prabakaran: please understand my issue
Live Support: we need to change to new server
Live Support: so plz wait for some time
Live Support: tell me sir
prabakaran: i am not coming here for fun chatting
prabakaran: you know the time now
prabakaran: already 48 hours passed
Live Support: sir consend to server
prabakaran: i will go for legal action against manashosting
prabakaran: you are not take care of customer
Live Support: we r wrkin on ur issue right now yet to obtain results from server team once they provide soiln it will b intimated to u asap
Live Support: I apologize for the inconvenience
prabakaran: already 48 hours passed
prabakaran: today i will send a legal notice after consent with my lawyer
prabakaran: i am not coming here for fun chatting
prabakaran: till my support tickets are unanswered
Live Support: sir when u raised the ticket
prabakaran: 48 hours back
prabakaran: still they are open
Live Support: we apologize for the inconvenience caused..so please kindly coprate we are working on your given isssue with high priority…. It will be done very soon we will be mailing you with the solution…
prabakaran: i cannot expect this type pathetic service from manashosting
prabakaran: many issues so far
prabakaran: http://www.mouthshut.com/review/General_Advice_on_Web_Hosting[protected].html
prabakaran: https://www.consumercomplaints.in/complaints/minus-0-c46156.html
prabakaran: Dear friends


i am hosting my dishnews forum and some blogs in the webhosting provider manashosting.My domain name is medianetwork.co.in.

My forum attracts less traffic around 500 pageviews per day.Also, i use some of subdomains for my blogs, which attracts no traffic.

My hosting package details are Linux 2gb webspace, 10gb monthly bandwidth.For past 10 months, my site only consumes 15%

bandwidth each month.

i am experiencing several frequent site down problems (particularly 4th time in last six days).Because of frequent site downs, i am facing several problems to improve my site position in google search.

Yesterday(7th may 2008) i got an email from manashosting with a recommendation to use dedicated server since my site uses more bandwidth resources.

My site redirected to a page which shows the following message " This Account Has Been Suspended Please contact the billing/support department as soon as possible".

Then i contacted their support department via chat option given manashosting site.Their CC officer did not aware this problem.

He informed me to contact billing department through raising support tickets option via their site.Then i raised 4 tickets with emergency status and send several emails to them. So far 36 hours passed, no response for my support tickets, still they are open status.No response for my emails too.

Today morning (8th may 2008), i contacted their support department.This time they told me to provide cpanel id, password, my email id and gave assurance to solve my problem.No action till evening.

Then again i contacted their support department on evening.This time also they told me to provide cpanel id, password, my email id and gave assurance to solve my problem.What pathetic service from manashosting?

I am running my forums in this account with very little traffic.How can it consume more resources?

My site url www.dishnews.medianetwork.co.in

Now i am seriously thinking to move other hosting providers.
prabakaran: hellooooooooooooooooooooooooo
prabakaran: are you there????????
Live Support: sir i already told nop sir
Live Support: u need put more resources
Live Support: from u r side
Live Support: not from our side
prabakaran: how can i cross 10 gb in five days?
prabakaran: please provide stats to me?
Live Support: u need put more resources
prabakaran: how can arrive this conclusion?
prabakaran: please give me the proof?
Live Support: what proo[censored] need sir
prabakaran: i accused you to compell me take more bandwidth
Live Support: means
prabakaran: information s with stats
prabakaran: what is mean by resources?
prabakaran: please tell me?
Live Support: sir u r issue status right
prabakaran: how can i put more resources?
Live Support: resources
Live Support: means
Live Support: some file
prabakaran: what it nean resource?
Live Support: or pic
Live Support: or any thing
prabakaran: can i remove them?
Live Support: thats what sir
prabakaran: it means bandwidth?
Live Support: some files or pic...
prabakaran: hello
prabakaran: i need to remove those fles
prabakaran: you are expected i need to remove those files
Live Support: sir if need to remove the files means
Live Support: go to u r
Live Support: ftp
Live Support: n do the reverse of how u uploaded the files
prabakaran: how can i do it?
prabakaran: you already sisabled my account
prabakaran: how can i remove it?
Live Support: so only i am telling sir
prabakaran: you already disabled my account
Live Support: u need to wait for some time
prabakaran: i already losy my patience
prabakaran: so far two days passed
prabakaran: with same issue
prabakaran: it is impossible ftp in my account
prabakaran: this also disabled
Live Support: sir it consend to server so it will take time
Live Support: yes sir
prabakaran: i want time
prabakaran: yeaterday morning also, you told the same answer
prabakaran: please tell me time limit?
Live Support: with in tomm it will be done sir
prabakaran: what tomm?
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