[Resolved]  Mitsubishi Heavy Industries Ltd — air conditioner

Address from where i have purchased mitsubishi 2 tons split ac model no SRK18CEV-4: -
Ankur 156A, Lenin Sarani, (kamalalaya centre) G-3, 4 kolkata-700 013,


Serial no 125, and vat no- [protected],

Subject: - i have purchased the ac at 6th august 2008, from ankur(address above) and water is leaking from the indoor unit. i have contacted my dealer for this purpose and for that he has visited my office six time in eight months to repair it but then also i am facing this problem, and now a days they are not reacting with us properly,

I tried to contact the mitsubishi office where i had my conversation with Mr. Neeraj Gupta, in the no [protected] and delhi office in the no[protected] on 1st june 2008 at 11.00 but they have said that they dont have a customer care number so they cant help me.

As an aggrieved consumer you are requested to look to the matter as most urgent
Seeking your kind corporation.
Thanking you,
For: -
N. R. DESIGN CENTRE PVT LTD,

(GYANESH LOHIA)
Was this information helpful?
No (1)
Yes (2)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

third class co in providing pl close your shop in India you are cheating cutomers email Ib [protected]@yahoo.com Ph[protected].bought an AC 2years back now not working no body litening
I have been repeatedly complaining about the 2.2 ton heavy duty MISTSUBISHI air conditioner bought by me from Kohinoor electronics andheri west on the 25/01/2017 voucher no .ORD3106047.
ITS MY FIFTH COMPLAIN THIS AC EITHER THROWS WATER INSIDE THE HOUSE OR THERE IS NO COOLING
DUE TO THE WATER MY TV HAS STOPPED WORKING MY TEAK WOOD FURNITURE HAS GOT SPOILT AND ALSO THE PAINTING ON THE WALL IS DAMAGED. I need compensation for the same my bill for Tv repairs is ₹13200/-
Please send someone as soon as possible to remove this faulty AC. Or else I will stop payment of the EMI
FIFTH TIME REPEATED COMPLAIN IS NO JOKE. It only shows how poorly a reputed company like yours is being managed by unprofessional staff/or so called engineers who have no clue how to fit the AC properly or either the product is faulty and needs to be changed.
Please look into this matter urgently.
How i can confirm whether my Mitsubishi heavy duty ac is original company product or not?
I purchase 1.6 ton ac in june. And since 6 months its swing motor is not working. I am regularly contacting the local service provider for its repair as it is under warranty. But he is not responding since 6 months. I am sending u my bill copy. please provide us service

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint