[Resolved]  Mobikwik.com — No refund of my balance

Address:Rajasthan

Sir,
i hv recharged my bsnl connection wid INR 89/- from mobikwik.com on[protected] and my order no.is [protected], but recharge was not successful due to some error in connection and my money is credited in mobikwik.com wallet. After that i hv complaint about it to mobikwik support to credit my money in my bank account but they replied that "We request you to try to recharge your Mobile/DTH connection once again for the amount INR 28, 59, 49, 24, 90, 109, 153, then i hv replied them that i dont want to recharge any connection from website and kindly return my money in bank account but no hopeful actions taken in this regard.
Kindly help me in this regard.
My bsnl no.is [protected]
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Consumer,

Please note that we have already reversed the payment back to your Bank Account/Credit Card and debited the amount from your Mobikwik wallet as well. Please wait for 7-21 working days for the reversal to reflect in your Bank Account/Credit Card statement.



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Mobikwik.com
Phone - +91 [protected]

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