Mobikwik Complaints & Reviews

i made on line BSNL top up through MOBIKWIK ONLINE site & balance is not credit in my account .

deatils are as under Transaction ID [protected]
Transaction Date Mon Apr 29 11:49:15 IST 2013
Transaction Amount 219

Even after 5 days The balance is not credit to my account & we had made complaint to MobiKwik two times Tickets no are Ticket #212668 &Ticket #213431

Dear Consumer,

We would like to informed you that you had recharged in special category and your main balance will not increased but your services will activate, If you make any local/STD call then the balance will deduct according to your plan like (Net 35p +UV Rs. 40 45 days).

We request you please try to make call and then check your deducted balance.

Thanks,
Mobikwik.com

Dear Sir,

I am a user on Mobikwik.com which is a site for online recharge. My account id is [protected]@gmail.com.

I tried to add money through Net banking to my account on 31 May 2013 two times from axis bank on Mobikwik.com. But the money did not reflected in the wallet. Below are the transaction details for the two attempts.

Attempt 1 a) Transaction ID for all the Balance Update Transactions. ICONN/74936732/310513/CCAVENUE.COM / CHA b) Transaction Amount. 500.00 c) Your Registered Email Address. [protected]@gmail.com d) Phone Number [protected] e) Date 31 May 2013

Attempt 2 a) Transaction ID for all the Balance Update Transactions. ICONN/74936117/310513/CCAVENUE.COM / CHA b) Transaction Amount. 500.00 c) Your Registered Email Address. [protected]@gmail.com d) Phone Number [protected] e) Date Date 31 May 2013

Both the transactions failed and 1000 Rs was debited from my bank account but did not reflected on mobikwik.com. I made complaint on their support and they have added Rs. 500 to my account but till now the second attempt is not reversed to my bank account nor they have added in my wallet on mobikwik.com. I tried filing complaint multiple times on their website but now they are not responding nor their support phone number is working. No body attends to phone calls and nobody is replying to my complaints on their website.

It is more than 40 days and they are not returning my money.

My complaint No. on their website is #223352. Please help me get my money back from them.

Regards,
Shivendra Saxena

Dear Consumer,

This is with reference to your request for Payment Update.

Please note that we are not able to find your 2nd payment Transaction of Rs 500. However, if the balance was debited from your Bank Account/Credit Card then it should have been credited back to the same Bank Account/Credit Card within 7-21 working days.

In case the payment is still not reversed back to your Bank Account/Credit Card ; then in order to follow up with the Bank and the Payment Gateway, please send us a scanned copy of the Bank Account/Credit Card statement form the date of transaction till date. ( reflecting the debited/credit payment ) at [protected]@mobikwik.com, so that we can assist you further

We Care,
Support Team
Mobikwik.com

Sir,
I recharged FRC 303 on my Reliance number. The amount was deducted but due to terms and conditions my number was not valid for FRC recharge so the recharge was not successful. I neither received any "successfully recharged " message from Relianc. I talked to officials and they also denied.
So please refund Rs 303 on my wallet account. Following are the details:
TICKET #272808
Order ID : [protected]
Amount : 303
Email : [protected]@hotmail.com
Recharged Number : [protected]

Regards,
Yogendra

Dear sir,

i have done special recharge of Rs.42 in my bsnl number through mobikwik. Recharge was successful but call rates differ from shown in your site. call rates shown was in min but are being deducted per second. Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Wed Sep 11 13:49:10 IST 2013 Transaction Amount 42 Wallet Balance 42

Dear sir,

as per my previous complain, i want to deactivate the recharge scheme. how shall i ? as the scheme is for three months.

reactivation

sir mera mobikwik walletlock ho gya h please open this wallet i thankfuly for you my no.[protected].wallet is. [protected]@gmail.com pplease open this

please unblock my wallet

Sir my mobikwik wallet is blocked please unblock it. My mobikwik I'd is [protected]@gmail.com

Block

Block

TATA AIA paid

Please contact [protected]

please refund my balance...

please refund my balance in my mobikwik wallet...

recharge with 126 rupees (data pack) through mobikwik.com amount debited from my account but recharge is unsuccessful. Even i raises ticket (complaint) in that website but no response. Details confirmed below

recharged mob no: [protected]
amount: 126
mail id: [protected]@gmail.com
transac id:[protected]

Hello sir, Please resolve my problem?

Santosh khalse

Meri PaymENt Kat E

Transaction id -[protected] for land line bill of rs 550 for no [protected] but amount not credited in land line bill accou

sir recently i paid 17000 for the online shopping but from my accounts has been deduct please as soon as possible revert my money into may account Harsh Malhotra.
I have transaction

sir recently i paid 17000 for the online shopping but from my accounts has been deduct please as soon as possible revert my money into may account Harsh Malhotra.
I have transaction my mobile no is [protected]

I was adding 1600 Rs to Mobikwik account the transaction was successful but my mobikwik account did not update.The details of transaction is shown below
Ref No.: CCACA2HVO148IG00KQQQM7 TRANSFER TO [protected]
Date: 8th Jan 2015
Email ID: [protected]@gmail.com
Bank: SBI via net banking
Balance has been deducted from my Bank account but it did not show up in Mobikwik account. Kindly respond ASAP. Tried Creating Ticket through mobikwik account but its not responding. Unable to create ticket.
later I tried recharging from the available wallet balacne of 20rs to my mobile no [protected] balance got deducted but recharge did not occur.
Total loss for me is 1620/- . This website is a fraud. Really frustruated with this.

Hi myself Rajesh my no is [protected] I had added 500 rs in my mobikwik wallet but the transaction done from the account but not received in walled ...

id hang

Id hang is my id

Please Send my Amount

Dear sir I am Reliance dish tv recharge allredy pay not amount allso debit at my account, amount rs-170, Ref no:[protected] plz send my amount cridit and recharge not succsfull . Phone No: [protected]

debited my money

I had deposit 8000 in mobiwiki add monoey bt the page have tech error bt my money debited from card please do the needful Regards.gaurav

idea post paid bill not paid

idea post paid bill not paid amout r.s.1300/- at[protected] nombr ataug 21st

SERVICE NOT SATISFACTORY — REFUND OF RECHARGE

Sir,

My Mob No is [protected], i have registered a complaint to customer care, complaint reference no is CANRC[protected] dated 26 Feb but till date i have not recd my balance which is recharged on 25 Feb 11 of Rs 30/-

i hope you will do some responce to this mail.


With regards

Mukesh Kumar

Recharge It Now — recharge not success but my balance debit

my accounct balance is debit but not rechagre my mobile no. is [protected]

Hi my acount balance is debit. But not recharge my sun direct dth smart card no [protected] amount 200Rs.My conformation no is 32869305

Recharge It Now — balance deducted not recharge

my recharge of rupees 100 is not done.
but balance deducted from my debit card. not tell me what can i do????

I have online recharge Sun direct No. [protected] IG8704361 amount deducted but not success so please return my balance.

my accounct balance is debited from mu account but not recharged my mobile no. [protected] dtd. 01/03/12

Hello Sir,

I have online recharge my vedeocon d2h Rs.100 with Order No.R[protected]. this amount has been deducted my account but my vedeocon d2h has net been recharge yet. Kindly refund my amount.

Mobikwik — balance not refund

Dear ,
sir /mam
I was pay the postpaid bill from mobikwik acaunt 21 Oct.recharge was not success. and I was refund my balance .and again recharge same amaunt same number [protected] Rs 278 but same issu but this time blance not refund .

Mobikwik — recharge not done by mobikwik

sir i recharge rs. 110 on my no. [protected] from mobikwik.com it shows recharge has been completed and 110 rs deducted from my account. but recharge not completed. please return back my money. my mobikwik id is [protected]@gmail.com

Dear Consumer,

You should have received a notification with complete details of the recharge refund . Please check the amount in your Mobikwik wallet to confirm the increase in your balance for a refunded transaction.

Note : If the resolution provided is not satisfactory, kindly go to http://www.mobikwik.com/help and raise a ticket.

We Care,
Support Team
Mobikwik.com
Phone - +91 [protected]

Dear Consumer,

Your recharge dispute has now been resolved.

You should have received a notification with complete details of the recharge refund or completion. Please check the amount in your Mobikwik wallet to confirm the increase in your balance for a refunded transaction.


We Care,
Support Team
Mobikwik.com
Phone - +91 [protected]

balance deducted but recharged not successful done

Hi Below are my details
Transaction Type Debit from Wallet
Service Description Prepaid Mobile Recharge
Cell Number [protected]
Transaction ID [protected]
Transaction Date Wed Apr 03 12:59:47 IST 2013
Transaction Amount 200.0
Wallet Balance 0

I have raised two tickets also on the website but no response yet ...

Hi sir
i am Abdul Ahad from Faizabad vodafone store my complaint is 500 rs balance deducted when i was transaction into mobikwik wallet account from idbi gift card on 10 april-2013 . Neither RS. 500 reached into mobikwik wallet account nor in my idbi gift card .i am waiting from mobikwik wallet kindly refund my balance and revert me..

my IDBI card no-is : [protected]

i don't leave to believe on mobikwik wallet

Regard'
Abdul Ahad
vs faizabad

i am Abdul Ahad from Faizabad vodafone store my complaint is 500 rs balance deducted when i was transaction into mobikwik wallet account from idbi gift card on 10 april-2013 . Neither RS. 500 reached into mobikwik wallet account nor in my idbi gift card .i am waiting from mobikwik wallet kindly refund my balance and revert me..

my IDBI card no-is : [protected]

i don't leave to believe on mobikwik wallet

Regard'
Abdul Ahad
vs faizabad

Money not added

Rs 220 added Mobikwik wallet through Hdfc netbank on 05/01/2015. pl. added the amount immediately.

recharge of Rs 360 was not successful

Transaction Id: [protected] Transaction amount: 360Rs Email: [protected]@gmail.com Phone No: +91 [protected] (airtel)

phone not recharged

i added 99 rs to my wallet for dolphin 3g data recharge on [protected] money has been deducted from my aaccount and wallet but no recharge is done

I forgot my mobikwik email id

Dear Sir, My Name is Bhisham Arora I Forgot My Mobikiwik E-mail Id I Remember Only Registered No The Mobile No. Is [protected] Please help Me recover My Id Bhisham Arora [protected]@gmail.com [protected]

my wallet locked

Plz help me sir mera naam mudassir nazar hai mera wallet lock ho chuka hai meri user id h [protected]@yahoo.com plz isko unlok karo me ra wallet blc hai 1605 rupe mene last recharge dth 315 ka kya tha mera primry no hai [protected]

Airtel — Non debit of Rs. 50/- per month to my mobile

I had purchased airtel sim under the scheme (under plan Rs. 299) for one year. Rs. 50/- was credited to my mobile everymonth. But for the past two months the amount has been debited to my mobile why? my mobile No. is [protected] I hope the same amount will be deposited to my mobile

Airtel — Amount debited in my mobile

Sir/Madem,
My mobile number is [protected], Airtel charge me totaly Rs 50/- in my A/c, when i call custmer care service(121) they told me that they were charged the amount for friends chatting purpose, but till the date i did not activate this scheme in my mobile way.and they told that some one chat using ur mobile way of chating at internet side number is 64611020, i dont accept this, so request u to d active this scheme and u should return to credit in my a/c sum of Rs 50/-, I[censored] do not return amt i will produce legal notice to u,
do the needful.

Regards

S.Alexander peter raj M.A.B.L

had purchased airtel sim under the scheme (under plan Rs. 299) for one year. Rs. 50/- was credited to my mobile everymonth. But for the past two months the amount has been debited to my mobile why? my mobile No. is [protected] I hope the same amount will be deposited to my mobile

Dear Consumer,

Please note that we had already credited your wallet with INR 200 on 20th February 2013 for the late fee incurred.
Kindly contact us if any further concern.


We Care,
Support Team
Mobikwik.com
Phone - +91 [protected]

Mobikwik is a cheater

Mobikwik took back our money from our wallet shows that Mobikwik is not professional and the money is not safe in their wallet . so i want my amount back

Recharge not done 60

Recharge not done 60 rs

amount deducted and recharge unsuccessful

Yesterday i have recharged for 150 rupees to [protected] but till now i didn't get the recharge and 150 deducted from my wallet also.my email id ajin.rm.[protected]@gmail.com .please take necessary steps to resolve this or refund money.

Recharges not done

I have recharge Rs.75/- on my mobile no.[protected] in the morning payment deducted from my bank a/c but recharges has not yet received on my mobile vide my open ticket No.2244058 created on 27/02/2015 12:07:07 category : Android

loss my money

sir i added my money 200 rs (Tranx ref:[protected] but not got in my wallet. please refund my money in my wallet...

bill amount not received by airtel.

I had made a payment of my bill of Rs.1600 twice but the telecom company did nor receive the amt. i want you to check my problem and contact me as soon as possible. contact no. [protected] nishank jain

Recharge not my cell no. 8973852755

I Cell No. [protected] recharge Rs. 150/- on 18.05.2014 but not credited my cell no. I request 3 time at now. please my above cell no. recharge and conctact my other cell no. [protected]. please.

payment done but recharge not done

Transaction ID:[protected] Transaction amount:Rs 49 Registered Email address:[protected]@gmail.com phone number on which recharge done:[protected]

My wallet is blocked please 're activate my wallet

dear sir My wallet is blocked please 're activate my wallet balance 600 rupees to my wallet so please 're activate my wallet. My login Id is [protected]@gmail.com sir my id blocked pls 're activate

not paid my Reliance Postpaid bill

Sir I have done 3100 reliance bill payment. But after 10 hr also my bill has not be paid so please look into. and please give me a call in this number - [protected].and my amount has been deducted from my account.11

rechare not done amout debited from wallet

Yesterday made rechare of rs 154 amount to ideA no rc was not done and i got sms rc amount will be credited back wallet n it was not credited

150rs debited from account and mobile no. not recharged

On 14 dec 2014 full talk time recharge of 150rs was not credited on mobile no. [protected].

Dear Consumer,

Please provide us the email id registered with Mobikwik in order to assist you further.

Thanks,
Support Team,
Mobikwik.com

Dear Consumer,

Your amount is in your MOBIKWIK WALLET itself. we request you to try once again from the same amount.

Please note that you can maintain Funds/Balance in your MobiKwik e-wallet and use them anytime in future for below mentioned services (there are no deductions or charges on the amount lying in your e-wallet i.e. the amount in your MobiKwik e-wallet remains unaltered):
1) Recharge
2) Mobile and Land-line Bill payment
3) Electricity & Gas Bill Payment.

Thanks,
Support Team,
Mobikwik.com

Dear Consumer,

Please provide us more information i.e your email id registered with Mobikwik, transaction id of the mentioned payment in order to assist you further.

Thanks,
Support team,
Mobikwik.com

Mobikwik.com — Bal is not added

Dear sir my mobikwik bal is not added i have recharge with rs 72 on my a/c [protected]@rediffmail.com on 16/12/2012 through my icici debit card, my bank a/c bal. has been deducted but mobikwik bal is not added, plz help me and sort dis problem.
thanks & regards

Dear Consumer,

Your payment dispute has now been resolved.

You should have received a notification with complete details of the payment status. Please check the balance in your Mobikwik wallet to confirm the Payment update for a successful transaction.

Thanks,
Support Team, Mobikwik.com
Email - [protected]@mobikwik.com
Phone - +91 [protected]

Hi cpsiva,

We had already refunded the mentioned amount towards your bank account.
You have made further transactions too with Mobikwik.
We hope that you are now satisfied with our services and your issue is resolved.

However do write back at [protected]@mobikwik.com for any further issue/query.

Thanks,
Support team,
Mobikwik.com

I also want the same and they have denied to refund my money. Now my login does not work. Customer care phone is busy, I have left a recorded message.

It seems that my money is gone.

wecaz1[at] g m a i l

dear Sir/madam
my name is alok kumar my email id is [protected]@gmail.com & my mobile no. is [protected] is want to say you my wallet is blocked for any unknown reason.
so sir please help me and my wallet is re activate or i[censored] not activate my wallet than refund my money in my bank account.

Mobikwik — money not credited

money debited from my bank account but not credited to mobiwiki account Date 04/10/2014 TDI[protected] Amt 1000 Phone [protected] s.r.[protected]@gmail.com

account reactivation

my mobikwik account wallete is blocked please reactivation my mobikwik account. Acc - [protected]@yahoo.com Mobile - [protected]

Idea — Rs.-65 my account

dear sir

i am idea custemar and I am having a complaint of extra charges deducted from my balance.
plz my request idea custemar my complaint not reply said complint is process...........
daly my account (-) belance no plan not stisfy..........
so my request..............

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC314682 in the subject.

Regards,
Idea Cellular

Dear Consumer,

Your ticket about the payment dispute has been resolved.

Thanks,
Support team,
Mobikwik.com

Vodafone — bill payed but not credited in my account

Dear Sir.

My name is Deepak Verma and I have just taken vodafone postpaid and surrendered airtel postpaid. My no is [protected]. I payed my first bill on 15th June 2009 via my icicibank service of bill pay to vodafone. The bill was for 550 odd and i had payed 1000. But same has not been credited in my mobile account even as of today. They asked me to mail to vodafone.care, I did, asked me to submit my bank statement to vodafone store, I did and then asked me to mail to retention.[protected]@gmail.com, which also I did. But today inspite of sincerely following their every suggestion, my outgoing was barred.

I have been facing this harassment since last 9 days continuously. And today they barred outgoing too. When my account has been debited it is their inefficiency that they have not been able to credit the same in my account.

Kindly forward this to the head customer care so that some action can be taken. Either they should give back my 1000 bucks or they should credit this in my account.

I also want to know how do I file a case in consumer court...

Regards

Deepak Verma

Vodafone — Amount Deducted but balance is not reflected

Today i recharged my vodafone no. [protected] using www.vodafone.in with Rs 222. The amount has been deducted but my phone is not recharged. I got a mail from vodafone with verbage as below:

Thank you for purchasing through the Vodafone Online shop. Your order details are mentioned below:
Order ID: o6076900
Payment Transaction ID: MICI[protected].

My Emailid is :[protected]@gmail.com
Phone No:[protected]

Kindly do needful.

Vodafone Bill — not to pay

Please do not make payment of bill of vodafone gujarat bill of dated 01/08/11 of mobile no [protected] as we have dispute against amount charged in the bill

Mobikwik.com — deducted balance

i have done a transiction of rs 50 from net banking my balance has been deducted but not reached at its destination

Tried to contact customer care. No response. After a recorded message diverting to voice mail again and again. Given online Complaint; Ticket #127339. Again No Response.

Dear Consumer,

Your ticket about the recharge dispute has been resolved already.

You should have received a notification with complete details of the recharge refund. Please check the amount in your Mobikwik wallet to confirm the increase in your balance for a refunded transaction.

Thanks,
Support Team, Mobikwik.com
Email - [protected]@mobikwik.com
Phone - +91 [protected]

Mobikwik.com — Recharge not Done

Mobikwik.com

My Dish tv Recharge but recharge not done.

a) Transaction ID :-IGF2694524 b) Transaction Amount:- 200/-. c) Registered Email Address.:-

sangale.[protected]@gmail.com d)

Phone Number [protected]

Mobikwik.com — Rupees not refunded

I had paid RS 250 on 6th of february on mobiwik.com so that i could recharge my balance. But neither the site recharged my balance nor they refunded it.

While trying to recharge my VIDEOCON no. [protected] with Rs 77.00, I get the following error constantly:

An error occurred during recharge. Connection Error. Please try later

Help!

Mobikwik.com — Discount on recharge not given

Rs500/- recharged through mobiqwik.Com on 11.03.2014 by my axis credit card.But the company and the credit card authorities assured that a 12% discount will be provided to the customer, but they did not fulfill the assurance.They rather cheated the customer.

BALANCE CUT GAYA RECHARGE NAHE HUA

18-Mar[protected]Mar-2015) TO TRANSFER INB Avenues India Pvt. Ltd CCACC2NRL740IG00TFXNF3 TRANSFER TO [protected] AVENUES INDIA PRIVATE 97.00 Your support ticket is #2335012. We will get back to you by[protected]:43:30.

login proaboom after enter one time otp

Sir i enter one time otp but i cant login with mobi kwik

my bsnl has not been recharged

Tranx ref:[protected] My wallet shows rs0 inspite of recharge My mobile number [protected] Sort this out immed

mobikwik customer service no

Hi friend's please note down the new coustmer care no of mobi kwick [protected] . 24 hours services call nnow

money deducted from my bank account bt not credited in mobiwik wallet

I used mobiwik for talktitime recharge, unfortunately the money rs500 was deducted from my bank account but not added in wallwallet

607 debited but transaction was unsuccessful

607 debited to groupon but transaction was unsuccessful on 5 November 2014

Dear Consumer,

Your ticket about the payment dispute has been resolved already.

You should have received a notification with complete details of the payment status. Please check the balance in your Mobikwik wallet to confirm the Payment update for a successful transaction.

Thanks,
Support Team, Mobikwik.com
Email - [protected]@mobikwik.com
Phone - +91 [protected]

my name is sevaram . 15 aug 2013 recharge my account wrong id 2000rs pls return my payment my cell no [protected]

Dear Consumer,

Your payment dispute has been resolved already.

You should have received a notification with complete details of the payment status. Please check the balance in your Mobikwik wallet to confirm the Payment update for a successful transaction.

Thanks,
Support Team, Mobikwik.com
Email - [protected]@mobikwik.com
Phone - +91 [protected]

I have made recharge of mobile number [protected] but not received..
Dear kundan.[protected]@gmail.com,
Please note the details:
Transaction Type Debit from Wallet
Service Description Prepaid Mobile Recharge
Service ID [protected]
Transaction ID [protected]
Transaction Date Sun Feb 15 17:43:10 IST 2015
Transaction Amount Rs. 32.0
Wallet Balance Rs. 28
Wallet Type Semi Closed

Dear Sandyaram,

We had raised a dispute for your mentioned transaction and will revert you back on your registered email id. Please note your reference support ticket number : 93940.

Write back to us at [protected]@mobikwik.com for any further assistance.

Thanks,
Support Team,
Mobikwik.com

Dear Sir,

We wish to inform you that your request for Collection Payment Posting related issue has already been processed to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

recharge of 248rs on the no-[protected],
[protected] at 05:54:53.0 from email [protected]@gmail.com
is unsucccessful pls refund it in my wallet or recharge it successful

Mobikwik — balance kat lia

Mob.[protected] order no.[protected] recharge not done please refund 135/- my balance .Any other quiry [protected]

Not a one time complaint any time complaints

1- Some time I have recharged mobile number but did not recharge 2- some time I have purchased tickets bookmyshow than I have not received cash backback 3- some time Ihave purchased some items onshopclues Ihave not received cash back

Amount Deducted Bill Payment Not Successful

I made a payment for BSES Rajdhani Electricity bill but it was not successful. Now amount is showing in my mobikwik wallet but I am not able to use it. No one from customer care is responding. Need help in getting my refund.

After completing online transaction money my wallet is not updated

hello sir, MY MONEY HAS BEEN DEBITED FROM BANK ACCOUNT! WHERE HAS IT GONE? WALLET BALANCE DID NOT UPDATE a) Transaction ID IGZ4657662 for Rs 250 on 12/09/2014. c) email id - [protected]@yahoo.com d) Phone Number-[protected]

wallete locked

Sir my wallete is locked pls re activate the same my email id is tyadav321.[protected]@gmail.com and my mobile no is [protected]

Dear Consumer,

Please send us a recent scanned copy of the Bank Account/Credit Card statement in order to assist you.

Thanks,
Support Team,
Mobikwik.com.

Hi,
I am sending you the bank statement for the two transactions . Please find attached.
Transaction Ids are -[protected] and [protected]



Thanks
Nisha

In case of any clarification, please contact at my number - [protected]

Nisha

Dear Nisha,

We had forwarded the case to the respective payment gateway for the response, please wait for 24-48 hours for the response.

However please write back to us at [protected]@mobikwik.com for any kind clarification on the issue.

Thanks,
Support Team,
Mobikwik.com

Mobikwik fraud...

Made a payment for my Reliance Netconnect on 28/Dec/2012...later just 2 days before the due date, i learnt, it was never paid to reliance, so i made another payment to reliance using my credit card thru their website. Now, on checking with Mobikwik, on my payment not been paid, they said, ilreay paid adn they gave me some Operator ID...while checking with reliance, they confirmed, never received any payment and if they made, they need transaction ID to track this...i got back to Mobikwik with all the facts as mail attachment... don't know if they even care to reply...

Its pathetic service, guys are fooling people all around the world and customer service is pathetic!! Phone never gets answered, just IVR repetitive prompt being played all the time just like their email response, same repetitive response, without using any intelligence or giving any thought...

Posting here as without any hope, just incase, as above comment has mentioned email ID ([protected]@mobikwik.com), so might possible someone will see...though i have forwarded it to thsi email id as well..[My Mobikwik Ticket ID:150377]

Mobikwik!!! what in heaven is wrong with you guys!!!????

After a whole story of ocean of problem in payment and recharging failed ...finally Recharge an airtel prepaid card for 255, for which the credited amount is rs 1??? processing fee is 225 and service tax is 28???
Are you kidding me???????

M i seriously paying Rs. 255 to get a recharge of re 1????

Action needs to be taken ASAP against such Fraudulence!

Noni

I GOT A CALL FROM [protected] SAYING IT WAS FROM MOBIKWIK CUSTOMER CARE. HE TOLD ME TO RECHARGE MY A/C WITH RS.1000 TO RECEIVE THE REFUND I WAS SUPPOSED TO GET FROM EBAY(I HAD CANCELLED AN ORDER ON EBAY WORTH RS. 8074). I DID SO AND THEN I RECEIVED A MESSAGE SAYING I HAD MADE A RECHARGE TO [protected]@INDIA.COM WHICH I HAD NOT... I ALSO HAVE RECEIVED A TICKET SAYING I HAVE REQUESTED TO DEACTIVATE MY MOBIKWIK ACCOUNT WHICH I HAVE NOT SENT... WHAT IS GOING ON????
DID SOMEONE HACK INTO MY A/C????
DO SOMETHING... I'm FED UP OF THIS VICIOUS FRAUDULENT CYCLE ...
NOW U OWE ME Rs.9, 074
GIVE ME MONEY BACK... AND DONT DEACTIVATE MY ACCOUNT...

Respected Sir,
I Babita Guliani holding an account in OBC bank from last 20yrs. This is my joint account with my husband and the no. Is [protected]. My home branch is Punjabi Bagh.
Sir, I have a debit card of this bank also. Two day back I received a fake call from someone and he said that he is calling from head branch. He asked for my card details and by mistake I gave him. He did online shopping in your company from my card three times of 8000 which makes total Rs24000.
They made me calls from 3 no. Which are [protected], [protected], [protected] and the time of calling was 5:15pm, 15th Jan 2015.
Sir pls take my matter seriously as whatever we can do is within 24hrs only. Pls help me to stop there shopping delivery.
I need your big support to catch them so that they can't do again as this is a big crime.
Thanking you
Babita Guliani
[protected]- My Mobile no.

Dear Sir,

Kindly note today one of your customer purchase online something through your Online Shopping,

ACTUALLY HE IS A FRAUD MAN & HAVING MOBILE NO. +91 [protected] & SAYING HE IS A MANAGER RANK OFFICER AT STATE BANK OF INDIA AT MUMBAI.
This is our fault when he ask ATM Card No. & Its PIN No. and said I am at SBI Head Office at Mumbai, & after that he shop Rs. 50, 000/- approx from your Online shopping.We have received message from MOBIKWIK.

Our ATM Card No. is 51961900...1517, kindly hold all the transactions from the Said SBI ATM Card.Kindly do the needful in immediate basis and stop all the material he ordered from the above said SBI ATM DEBIT CARD No.

Thanks

Himanshu
+91 [protected]

I m tapas kumar chatterjee, my SBI acc. No is [protected], rupees9990 has been dedected by using mobikwik software . Pos is[protected] on dated 12/6/2015 plz help me and refund my amount...thanks.

not credit balance

Dear Sir, I use net banking recharge two times 350 and 350 debit my account INR 700.00. But not received 350.00. Mobile No.[protected] Date 10.03.2015

mobikwik wallet balance not updated

TICKET #2012543 I mailed them about my problem with Ticket num 2012543 and there is no reply form mobikwik side.I lost the total faith in this company.

unsuccess recharge

my mobile no [protected] is last 248 rs min plane can't active and no refund my credit

recharge not my cell no. 8973852755

I Cell No. [protected] recharge Rs. 150/- on 18.05.2014 but not credited my cell no. I request 3 time at now. please my above cell no. recharge and conctact my other cell no. [protected].and email address [protected]@gmai.com please.

pay rs.100/-to recharge idea prepaid mobile 99243 70502

yet not credited to my mobile[protected] account but debited in my icici bank s b a/c on 1.8.2014-pl revert i had wirtten to you many times but no reply pl revert call me on [protected] uresh bhagat

balance deducted from wallet

sir i had more than 200 bal in my wallet and when i tried to rechrge my no with rs 92 twice, trnsctn failed was shown. bt my bal is deductd twice. i have complained there two times earlier also but no action has been taken.

loss of money

I lost rs 5000 mmy rest balance is 10000 it should be 15000rs actually my mobile nunumbr is [protected] plz resolve my complaint.

Facebook account of CEO of the company, msg him to resolve immediately

https://www.facebook.com/bipin.singh