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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
Complaints 7119
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Mobikwik Phone Numbers

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+91 93 1392 5342
4534
3178
+91 94 6644 6644
2292
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Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 356

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A
affustar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not credited into my account

Address:Hyderabad, Andhra Pradesh

Hi,

I have made a online bank transfer of Rs.1020 into my mobikwik account, but it is not credited into my mobikwik account. This happened on 30th of June and I called at the customer service number to complain. Someone said it will be credited back into my bank account within 24 hours. It's been 6 days now the amount is not credited yet and my calls and emails are being unanswered.

Request you to take action...
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S
savithagr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge issue

Address:Karnataka

i have applied for online vodafone prepaid recharge for an amount of 89Rs with a payment no of [protected] on 28/06/2011.Recharge amount was debited from HDFC account but till now i have not received my currency and to contact for any queries this mobikwik Systems does not have any conatct no n no response for the query mails.
Please help in getting the currency....
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SmOkY_EyEz
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobikwik Did Not Added The Balance To My Mobikwik Account But My Bank Account Got Debited

Address:Bijnor, Uttar Pradesh

Dear,

Sir/Madam,
I made a payment of Rs. 51 through net banking of Oriental Bank of Commerce. My Bank account is debited but mobiwik account is not credited.

My Transaction I.d is IB SM TXN.ID- tory[protected]

I got it from my bank account statements. Please solve this issue.

I made a ticket i.d 15431 but noone is responding there so i wrote this complain. Mobiwik...
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N
nikhilrastogi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge failure

Address:Bangalore, Karnataka

While trying to recharge my Tata Docomo no. [protected] with Rs 150.00, I get the following error constantly:

An error occurred during recharge. Connection Error. Please try later

Help!...
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S
shrutiskumar
from Mavelikara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer care service

Address:Alappuzha, Kerala

Sir,

I had registered at Mobikwik on 29th march 2011. I has done a recharge for Rs 51 to another reliance number. After my bank transaction was over the site showed that the transaction failed. The amount had been deducted from my bank account also. Later i got a mail to my account telling me that the amount has been credited in my e wallet account. So i logged out and again logged in but the wallet was empty.I had not got...
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S
sanket2612
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge Issue with Airtel

Address:Maharashtra

Hi,
I recharged for Rs 50 and then again for rs 100.
Both the times, the actual recharge happened only for Re 1.
Also, nothing is showing up in my transaction history.
I had a balance of Rs 714.
Now the balance has reduced to rs 560 and there are no records in the transaction history.
Its been over 48 hours that I have written to their support.
BR,
Sanket...
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B
bisnil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance paid not added

Address:South 24 Parganas, West Bengal

Hi ,

I paid to e-wallet Rs. 510 to get 500 on 21.03.2011.
It is debited from my credit card but not got added to mobikwik balance.
Ticket nos are-11289,11309.
No customer care no is provided.
Don't know when it will be credited?
Please raise concerns about these fraudulent activities.
Even they have loads of campaigns in giving free coupons, I and many of my friends have not got...
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P
pawankch
from Bengaluru, Karnataka
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Fraud company

Address:Bangalore, Karnataka

Hi,

Yesterday(on 17th March), i tried to recharge my Mobikwik account balance paying Rs.340. The amount is debited from my bank account, but still nothing is credited to my mobikwik account balance. Can someone tell me is this really a fraud company. Do they have any customer care number to contact.
Even i have raised a complaint on their site, and my ticket number is 11005. But till date this is still an open issue....
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H
heaven10190
from New Delhi, Delhi
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not credited my amount

Address:West Delhi, Delhi

17 march 2011 - i did a payment of 65 rupee in my mobikwik account ([protected]@yahoo.com). At the end stage of payment (after completion of payment from my PAYPAL ACCOUNT) their server gave some technical error and after that from that day to now i did not get my 65 rupee in my account. i have sent many emails, calls. but they are not replying.

So don’t go to use this website........
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B
bholu9837
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud

Address:Chandigarh

www.mobikwik.com is not a good website. Their Customer support is poorest.

7 march 2011 - i did a payment of 200 rupee in my mobikwik account. At the end stage of payment (after completion of payment from my debit card) their server gave some technical error and after that from that day to now i did not get my 200 rupee in my account. i have sent many emails, calls. but they mother[censored]ers are not replying.

So...
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pompi123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge unsuccessful

Address:Bangalore, Karnataka

Hi ,
This is Prasad Rohom i have done my recharge of 200 twice on 16/02/2011.

But none of the time it got credited in my mobile account.

My mobile no is [protected].

I please request you to refill my account....
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D
deepucando
from Chennai, Tamil Nadu
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Recharge Offer Not received - Recharge Offer Scam

Address:Chennai, Tamil Nadu

Hi i am bharani deepak, i have recharged my AIRCEL for Rs.30 to my mobile number [protected]. I have seen VALENTINE OFFER in their site. the Offer as given as follows
" Valentine's Day offer - 10% off on all recharges on Feb 14th 201. "

They given that 10% of discount coupon will be send to my email address. I AM NOT RECEIVED ANY DISCOUNT COUPON....
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K
kanhaiya srivastava
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating/not credited my amount

Address:Jharkhand

DEAR SIR,
MY AMOUNT IS RS 305x2 TMES= RS 610 DEDUCTED FROM MY SBI ACCOUNT AND RECHARGE IS NOT CREDITED IN MOBILE [protected].
I RECHARGE ON 03-FEB-2011 ON MY MOBILE NO. [protected] OF RS 305 FROM THE SITE WITH THE USER I.D [protected]@gmail.com AND PAYMENT REFERENCE NO. IS [protected] and [protected]. BUT I DONT I HAVE BEEN WRITTEN TWICE TO THEIR CUSTOMER CARE BUT NOT ANSWERING. I REQUEST YOU TO TAKE THE ACTION IMMEDIATE.br...
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rahulchauhanmba
from Vapi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating

Address:Rampur, Uttar Pradesh

DEAR SIR,
I RECEIVED A EMAIL FROM THE ABOVE SITE THAT IF YOU WILL RECHARGE YOUR MOBILE OF RS 100 THEN THEY WILL GIVE DOUBLE TALKTIME UNDER THEIR SCHEME ON 31TH JAN. IN WHICH THEY WILL IMMEDIATE RECHARGE OF RS 100 AND ON THE 1ST FEB THEY WILL GIVE COUPON OF RS 100. I RECHARGE MY MOBILE NO. [protected] OF RS 100 FROM THE SITE WITH THE USER I.D [protected]@GMAIL.COM AND PAYMENT REFERENCE NO. IS [protected]. BUT I DONT GET ANY...
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Q
qute.chik
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of mobikwik balance

Address:Mumbai City, Maharashtra

i have been charged Rs. 102 for adding balance to my mobikwik account and the amount has been debited from my bank account, however the mobikwik balance is showing Rs. 0.00. i have sent mails day before yesterday regarding this matter alongwith attached order receipt from ccavenue containing transaction details to the mobikwik support email address and have also posted my complaint twice. trouble ticket no 8739 and 8807.still no action has...
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qute.chik
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stolen money

Address:Mumbai City, Maharashtra

yesterday i had my first transaction (amount 102 INR) with the online mobile recharge website mobikwiK through my debit card and what i discovered was something that frustrated me to the core. 100 INR were supposed to be added to my mobikwik balance while i saw that my account is showing my mobikwik balance to be Rs. 0.00. And my bank account has been debited of the amount 102 INR. Also i sent them quite a few mails and registered complaints...
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K
kishan naman
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security hack

Address:New Delhi, Delhi

Mobikwik hacked !!!
www.mobikwik.com was hacked.

It seems that Mobikwik Data Base has been hacked and website says:
"MobiKwik.com users are requested to please read our Security update.
For security purposes, please reset your password by clicking here."

When i click on the security update, it says "ERROR ESTABLISHING THE DATABASE CONNECTION".
It looks to be mobikwik...
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K
kocharvimal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not done and automatic deduction of money from my account

Address:Karnataka

Dear sir,
Mobikwik is a big time scam..This is the feeling I get everytime I see my bank statement..I had transferred 250 rs in to my mobikwik account from my bank account on[protected]. I recharged for 100 rs for my number which was successful but then mobikwik blocked my account without even contacting me.. When i contacted the support they reactivated my account but my balance was just Rs.52 and even in that I recharged for 40...
+1 photos
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N
Naveen Kumar P
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid Mobile recharge Scam

Dear friends,
Dont ever use www.mobikwik.com to recharge. My money went but recharge never done. I'm in a urgent to call. I would have preferred some other online mobile recharge sites.

Mobile number : [protected]

Please atleast respond now for this issue.
I need my money back or recharge it. If the site cant recharge, y should they debit the amount from my bank account. I would have recharged...
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