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Mobikwik Complaints & Reviews

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Updated: Aug 30, 2026
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Mobikwik reviews & complaints page 356

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K
kunalwebstar
Aug 4, 2013
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Address: Uttar Pradesh

My number is [protected]
Yesterday i had recharged my account with 300 Rs. But due to some error i didnt get my wallet balance and suddenly a msg came that my balance was deducted from my bank account of 300 Rs..i had filed a complain and called at your helpline number they told that the problem would be solved in 24 hrs....but i got no response from mobikwik....please help me...please please please
Ticket No: 260343 Created On:[protected]:02:40

ICICI Bank — deducted amount

my name is ashok kumar. I am in army i am posted in siliguri . i did a transaction on 4 th april 2009 of rs 5000 from a non icici bank i.e SBI ATM but the transaction could not be completed and ATM machine gave me receipt sorry unable to process. but the requested amount deducted from my account . As i am a ICICI bank customer i log a complain ICICI customer care as well as in SBI also. but they did not take action on this yet. even whenever i call to ICICI customer care they give me fake date. this is such a mental harassment for me . as i am in army it is not possible for me that i call to customer care daily. so plz do the needful. this is my salary based account and the deducted amount is my salary. so plz take action as soon as possible. because icici bank customer care giving me mental harassment which is beyond the limit. and i have called to customer care of ICICI bank more than 20 times.
my service request no is SR[protected] which is not process yet by icici bank.
Dear Sir,

We have made a note of your contact number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.
Dear Consumer,

Your has been resolved already.
Please write back if you need any further assistance.

Thanks,
MobiKwik.com

wallet lock loss 9999

dear sir my mobikwik wallt [protected]@gmail.com in rupees-9999 wallet locked plz unlock wallet and revesal my 9999 amount plz help me urjently regards nkumari [protected]

[email protected] RE ACTION

2500 RE ACTIV

id hang

my id is [protected]@gmail.com hang

Recharge unsuccessful and balance deduction

My recharge of 108(Aircel) is unsuccessful and balance deducted from my account. I haven't receive my balance till now.

not log in

not log in my email id...
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    L
    lucky00000007
    from Chennai, Tamil Nadu
    Jul 9, 2013
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu
    Website: www.mobikwik.com

    Dear Sir,

    I am a user on Mobikwik.com which is a site for online recharge. My account id is [protected]@gmail.com.

    I tried to add money through Net banking to my account on 31 May 2013 two times from axis bank on Mobikwik.com. But the money did not reflected in the wallet. Below are the transaction details for the two attempts.

    Attempt 1 a) Transaction ID for all the Balance Update Transactions. ICONN/74936732/310513/CCAVENUE.COM / CHA b) Transaction Amount. 500.00 c) Your Registered Email Address. [protected]@gmail.com d) Phone Number [protected] e) Date 31 May 2013

    Attempt 2 a) Transaction ID for all the Balance Update Transactions. ICONN/74936117/310513/CCAVENUE.COM / CHA b) Transaction Amount. 500.00 c) Your Registered Email Address. [protected]@gmail.com d) Phone Number [protected] e) Date Date 31 May 2013

    Both the transactions failed and 1000 Rs was debited from my bank account but did not reflected on mobikwik.com. I made complaint on their support and they have added Rs. 500 to my account but till now the second attempt is not reversed to my bank account nor they have added in my wallet on mobikwik.com. I tried filing complaint multiple times on their website but now they are not responding nor their support phone number is working. No body attends to phone calls and nobody is replying to my complaints on their website.

    It is more than 40 days and they are not returning my money.

    My complaint No. on their website is #223352. Please help me get my money back from them.

    Regards,
    Shivendra Saxena
    Aug 14, 2020
    Complaint marked as Resolved 

    Mobikwik — DTH recharge

    On[protected] a sum of Rs999 was made to MobiKwik for onward transmission to SUN DTH Service.The Trasaction Id:[protected] dated[protected] Till date the money is not paid to SUN direct By MobiKwik.
    Please Advise Necessary Action to regularise the same
    To day i recharge my mobile no [protected] through mobikwik sit, payment was done but recharge was not done.


    Pls help me

    Naushad
    Bangalore
    Karnataka
    my
    no is [protected] not richag sucsesful but my ac balence is 50 rupees les
    traseshion id[protected]
    Sir,

    The following three transactions done from mobikwik app, but balance was not credited in respective numbers.The total faulty debited amount is Rs.111.I lodged a complaint with mobikwik, but no response from the mobikwik.
    So, I kindly request you resolve my issue.

    05/10/2014 Transaction Id: [protected] [protected] (Idea) Amount: Rs 34
    05/10/2014 Transaction Id: [protected] [protected] (Idea) Amount: Rs 34
    24/10/2014 Transaction Id: [protected] [protected] (Airtel) Amount: Rs.43

    Yours faithfully,
    I SRIRAM.
    Sir,

    The following three transactions done from mobikwik app, but balance was not credited in respective numbers.The total faulty debited amount is Rs.111.
    I lodged a complaint with mobikwik, but no response from the mobikwik.
    So, I kindly request you resolve my issue.

    05/10/2014 Transaction Id: [protected] [protected] (Idea) Amount: Rs 34
    05/10/2014 Transaction Id: [protected] [protected] (Idea) Amount: Rs 34
    24/10/2014 Transaction Id: [protected] [protected] (Airtel) Amount: Rs.43

    Yours faithfully,
    I SRIRAM.
    Mail Id: [protected]@gmail.com
    Hi,
    Every time I am doing recharge of rs 50 on my number([protected]), you are deducting the money from the wallet and getting error while doing transaction...Please refund all the transaction amount which were unsuccessful .email id
    [protected]@gmail.com
    I have recharged my number with 150/- using mobikwik
    wallet on 11/02/15. But, my no. didn't get recharged and the amount has been debited from wallet.i didn't get any mail/message also.So, Please look into my issue.
    Recharged no: [protected]
    Mail ID: [protected]@gmail.com.
    Recharge amount rs.150 has been debited from mobiwik wallet but my mobile was not yet recharged - ref trans id: [protected]

    Fraud Transfer happen 500 from my account to 1423563263727

    One guy called me and asked OTP I unepectedly given OTP could you please stop the transfer.

    wallet locket

    My wallet has locked please help me

    Money is not added to account

    I have add ₹6500 to my account and the transaction was successfully done but money is not added In mobikwik account

    paid rs 100 but a/c not credited

    I have paid rs 100 as cash but a/c not credited It is a froud company . id[protected] mobile number [protected] email [protected]@gmail.com

    reactivate my wallet

    wallet has been locked please reactivate my Wallet as soon as possible

    recharg not done

    dear sr kl mene 141 ka recharge kiya apne airtel mobile pr mobikwik s or pecharg successful btaya ..pr mere account me balance nhi aya 141 rs kat liye mere debit card m s

    re activate account

    I sukritdas kolhey, my ID: [protected]@gmail.com and Mobile No. [protected]. My account has been deactivated. Please reactivate my account.

    amount deducted from my credit card but wallet balance did not get updated

    An amount of Rs. 4720 has been debited from my A/C to add balance in mobikwik wallet but still I have not received any amount to my wallet Please refund my amount as soon as possible.
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      A
      Aniket Verma
      from Kolkata, West Bengal
      Jun 21, 2013
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      Address: Uttar Pradesh

      I did a Mobile recharge through net banking from mobikwik.com. The amount was deducted from my bank account, but I did not receive recharge on the Mobile. When i contact mobikwik.com customer care, they said "it will took 7-15days". When after 15days i contact them again they said "please wait 7days more". Now its been almost 22days over but still i have not received my refund back.
      My mobile no. is[protected].
      My email- aniket.[protected]@gmail.com

      Mobikwik.com — recharge

      my number has been ported to bsnl from airtel .i had recharged my mobile using mobiwik for an amounts of 55,98,98 which were unsuccesful and the transaction ids are [protected],[protected],[protected].please help me out kindly check it
      [protected]
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        L
        lokeshsharma3431
        from Mumbai, Maharashtra
        May 4, 2013
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        Address: Ahmedabad, Gujarat

        i made on line BSNL top up through MOBIKWIK ONLINE site & balance is not credit in my account .deatils are as under Transaction ID [protected] Transaction Date Mon Apr 29 11:49:15 IST 2013 Transaction Amount 219

        Even after 5 days The balance is not credit to my account & we had made complaint to MobiKwik two times Tickets no are Ticket #212668 &Ticket #213431
        i made on line BSNL top up through MOBIKWIK ONLINE site & balance is not credit in my account .

        deatils are as under Transaction ID [protected]
        Transaction Date Mon Apr 29 11:49:15 IST 2013
        Transaction Amount 219

        Even after 5 days The balance is not credit to my account & we had made complaint to MobiKwik two times Tickets no are Ticket #212668 &Ticket #213431
        Dear Consumer,

        We would like to informed you that you had recharged in special category and your main balance will not increased but your services will activate, If you make any local/STD call then the balance will deduct according to your plan like (Net 35p +UV Rs. 40 45 days).

        We request you please try to make call and then check your deducted balance.

        Thanks,
        Mobikwik.com
        Dear Sir,

        I am a user on Mobikwik.com which is a site for online recharge. My account id is [protected]@gmail.com.

        I tried to add money through Net banking to my account on 31 May 2013 two times from axis bank on Mobikwik.com. But the money did not reflected in the wallet. Below are the transaction details for the two attempts.

        Attempt 1 a) Transaction ID for all the Balance Update Transactions. ICONN/74936732/310513/CCAVENUE.COM / CHA b) Transaction Amount. 500.00 c) Your Registered Email Address. [protected]@gmail.com d) Phone Number [protected] e) Date 31 May 2013

        Attempt 2 a) Transaction ID for all the Balance Update Transactions. ICONN/74936117/310513/CCAVENUE.COM / CHA b) Transaction Amount. 500.00 c) Your Registered Email Address. [protected]@gmail.com d) Phone Number [protected] e) Date Date 31 May 2013

        Both the transactions failed and 1000 Rs was debited from my bank account but did not reflected on mobikwik.com. I made complaint on their support and they have added Rs. 500 to my account but till now the second attempt is not reversed to my bank account nor they have added in my wallet on mobikwik.com. I tried filing complaint multiple times on their website but now they are not responding nor their support phone number is working. No body attends to phone calls and nobody is replying to my complaints on their website.

        It is more than 40 days and they are not returning my money.

        My complaint No. on their website is #223352. Please help me get my money back from them.

        Regards,
        Shivendra Saxena
        Dear Consumer,

        This is with reference to your request for Payment Update.

        Please note that we are not able to find your 2nd payment Transaction of Rs 500. However, if the balance was debited from your Bank Account/Credit Card then it should have been credited back to the same Bank Account/Credit Card within 7-21 working days.

        In case the payment is still not reversed back to your Bank Account/Credit Card ; then in order to follow up with the Bank and the Payment Gateway, please send us a scanned copy of the Bank Account/Credit Card statement form the date of transaction till date. ( reflecting the debited/credit payment ) at [protected]@mobikwik.com, so that we can assist you further

        We Care,
        Support Team
        Mobikwik.com
        Sir,
        I recharged FRC 303 on my Reliance number. The amount was deducted but due to terms and conditions my number was not valid for FRC recharge so the recharge was not successful. I neither received any "successfully recharged " message from Relianc. I talked to officials and they also denied.
        So please refund Rs 303 on my wallet account. Following are the details:
        TICKET #272808
        Order ID : [protected]
        Amount : 303
        Email : [protected]@hotmail.com
        Recharged Number : [protected]

        Regards,
        Yogendra
        Dear sir,

        i have done special recharge of Rs.42 in my bsnl number through mobikwik. Recharge was successful but call rates differ from shown in your site. call rates shown was in min but are being deducted per second. Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Wed Sep 11 13:49:10 IST 2013 Transaction Amount 42 Wallet Balance 42
        Dear sir,

        as per my previous complain, i want to deactivate the recharge scheme. how shall i ? as the scheme is for three months.

        reactivation

        sir mera mobikwik walletlock ho gya h please open this wallet i thankfuly for you my no.[protected].wallet is. [protected]@gmail.com pplease open this

        please unblock my wallet

        Sir my mobikwik wallet is blocked please unblock it. My mobikwik I'd is [protected]@gmail.com

        Block

        Block

        TATA AIA paid

        Please contact [protected]
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          R
          rahulupadhyay0
          from Mysore, Karnataka
          Apr 28, 2013
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          Address: Ashoknagar, Madhya Pradesh

          Account - [protected]
          Details of transaction - BILLDESK/MPNB[protected]/[protected]/
          Account Id [protected]
          Transaction date 28/04/13
          Transaction amount INR 100.00
          Transaction type DR
          Transaction particulars BILLDESK/MPNB[protected]/[protected]/


          trnx is, pnb to mobikwik.....
          my bal. is deducted but not recieved in mobikwik...


          my email id- [protected]@gmail.com
          mob. no.- [protected]
          please refund my balance...
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            rahulupadhyay0
            from Mysore, Karnataka
            Apr 28, 2013
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            Address: Ashoknagar, Madhya Pradesh

            Transaction Type Debit from Wallet Service,
            Description Prepaid Mobile Recharge,
            Cell Number [protected],
            Transaction ID [protected] ,
            Transaction Date Sun Apr 28 10:59:43 IST 2013 ,
            transaction Amount 100.0 ,
            wallet Balance 3


            my register id- [protected]@gmail.com
            my permanent no.- [protected]
            please refund my balance in my mobikwik wallet...
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              M
              madhug1463
              from Kolkata, West Bengal
              Apr 3, 2013
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              Address: Bangalore, Karnataka

              I recharge with 53 rupees (sms pack) through mobikwik.com amount debited from my account but recharge is unsuccessful. Even i raises ticket (complaint) in that website but no response. Details confirmed below

              recharged mob no: [protected]
              amount: 53
              mail id: [protected]@gmail.com
              transac id: CCA13DRVN935 or ref no:[protected]


              please raise help for the above complaint.
              recharge with 126 rupees (data pack) through mobikwik.com amount debited from my account but recharge is unsuccessful. Even i raises ticket (complaint) in that website but no response. Details confirmed below

              recharged mob no: [protected]
              amount: 126
              mail id: [protected]@gmail.com
              transac id:[protected]
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                S
                santosh khalse
                from Indore, Madhya Pradesh
                Mar 29, 2013
                Resolved
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                Resolved

                Hi Sir,

                My self santosh khalse and i am user of mobikwik site. i was wanted to pay my landline bill that is 700 rupees by mobikwik.
                but during the paying process i got deducted 700 rupees from my axis bank debit card and i did not get any amount in my wallet of mobikwik. i submitted my ticket but there is no any quick response and ticket no is TICKET #201383, and i called more then 15 times also on [protected] that is customer no but bipin preet singh not receiving my phone call.

                Please help me either update my wallet balance ASAP or return my money.

                Thanks
                Santosh khalse
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                Hello sir, Please resolve my problem?

                Santosh khalse
                Meri PaymENt Kat E
                Transaction id -[protected] for land line bill of rs 550 for no [protected] but amount not credited in land line bill accou
                sir recently i paid 17000 for the online shopping but from my accounts has been deduct please as soon as possible revert my money into may account Harsh Malhotra.
                I have transaction
                sir recently i paid 17000 for the online shopping but from my accounts has been deduct please as soon as possible revert my money into may account Harsh Malhotra.
                I have transaction my mobile no is [protected]
                I was adding 1600 Rs to Mobikwik account the transaction was successful but my mobikwik account did not update.The details of transaction is shown below
                Ref No.: CCACA2HVO148IG00KQQQM7 TRANSFER TO [protected]
                Date: 8th Jan 2015
                Email ID: [protected]@gmail.com
                Bank: SBI via net banking
                Balance has been deducted from my Bank account but it did not show up in Mobikwik account. Kindly respond ASAP. Tried Creating Ticket through mobikwik account but its not responding. Unable to create ticket.
                later I tried recharging from the available wallet balacne of 20rs to my mobile no [protected] balance got deducted but recharge did not occur.
                Total loss for me is 1620/- . This website is a fraud. Really frustruated with this.
                Hi myself Rajesh my no is [protected] I had added 500 rs in my mobikwik wallet but the transaction done from the account but not received in walled ...

                id hang

                Id hang is my id

                Please Send my Amount

                Dear sir I am Reliance dish tv recharge allredy pay not amount allso debit at my account, amount rs-170, Ref no:[protected] plz send my amount cridit and recharge not succsfull . Phone No: [protected]

                debited my money

                I had deposit 8000 in mobiwiki add monoey bt the page have tech error bt my money debited from card please do the needful Regards.gaurav

                idea post paid bill not paid

                idea post paid bill not paid amout r.s.1300/- at[protected] nombr ataug 21st
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                  A
                  avinandan11
                  from Mohali, Punjab
                  Mar 21, 2013
                  Resolved
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                  Resolved

                  Address: Nawanshahr, Punjab

                  balance deducted but recharge not successful
                  44 rupees deducated but not recharged
                  Please note the details
                  Transaction Type Debit from Wallet
                  Service Description Prepaid Mobile Recharge
                  Cell Number [protected]
                  Transaction ID [protected]
                  Transaction Date Mon Mar 18 20:58:08 IST 2013
                  Transaction Amount 44.0
                  Wallet Balance 0

                  Please note the details
                  Transaction Type Credit to Wallet
                  Transaction ID [protected]
                  Transaction Date Mon Mar 18 20:57:58 IST 2013
                  Transaction Amount 44
                  Wallet Balance 44
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  SERVICE NOT SATISFACTORY — REFUND OF RECHARGE

                  Sir,

                  My Mob No is [protected], i have registered a complaint to customer care, complaint reference no is CANRC[protected] dated 26 Feb but till date i have not recd my balance which is recharged on 25 Feb 11 of Rs 30/-

                  i hope you will do some responce to this mail.


                  With regards

                  Mukesh Kumar

                  Recharge It Now — recharge not success but my balance debit

                  my accounct balance is debit but not rechagre my mobile no. is [protected]
                  Hi my acount balance is debit. But not recharge my sun direct dth smart card no [protected] amount 200Rs.My conformation no is 32869305

                  Recharge It Now — balance deducted not recharge

                  my recharge of rupees 100 is not done.
                  but balance deducted from my debit card. not tell me what can i do????
                  I have online recharge Sun direct No. [protected] IG8704361 amount deducted but not success so please return my balance.
                  my accounct balance is debited from mu account but not recharged my mobile no. [protected] dtd. 01/03/12
                  Hello Sir,

                  I have online recharge my vedeocon d2h Rs.100 with Order No.R[protected]. this amount has been deducted my account but my vedeocon d2h has net been recharge yet. Kindly refund my amount.

                  Mobikwik — balance not refund

                  Dear ,
                  sir /mam
                  I was pay the postpaid bill from mobikwik acaunt 21 Oct.recharge was not success. and I was refund my balance .and again recharge same amaunt same number [protected] Rs 278 but same issu but this time blance not refund .

                  Mobikwik — recharge not done by mobikwik

                  sir i recharge rs. 110 on my no. [protected] from mobikwik.com it shows recharge has been completed and 110 rs deducted from my account. but recharge not completed. please return back my money. my mobikwik id is [protected]@gmail.com
                  Dear Consumer,

                  You should have received a notification with complete details of the recharge refund . Please check the amount in your Mobikwik wallet to confirm the increase in your balance for a refunded transaction.

                  Note : If the resolution provided is not satisfactory, kindly go to http://www.mobikwik.com/help and raise a ticket.

                  We Care,
                  Support Team
                  Mobikwik.com
                  Phone - +91 [protected]
                  Dear Consumer,

                  Your recharge dispute has now been resolved.

                  You should have received a notification with complete details of the recharge refund or completion. Please check the amount in your Mobikwik wallet to confirm the increase in your balance for a refunded transaction.


                  We Care,
                  Support Team
                  Mobikwik.com
                  Phone - +91 [protected]
                  balance deducted but recharged not successful done

                  Hi Below are my details
                  Transaction Type Debit from Wallet
                  Service Description Prepaid Mobile Recharge
                  Cell Number [protected]
                  Transaction ID [protected]
                  Transaction Date Wed Apr 03 12:59:47 IST 2013
                  Transaction Amount 200.0
                  Wallet Balance 0

                  I have raised two tickets also on the website but no response yet ...
                  Hi sir
                  i am Abdul Ahad from Faizabad vodafone store my complaint is 500 rs balance deducted when i was transaction into mobikwik wallet account from idbi gift card on 10 april-2013 . Neither RS. 500 reached into mobikwik wallet account nor in my idbi gift card .i am waiting from mobikwik wallet kindly refund my balance and revert me..

                  my IDBI card no-is : [protected]

                  i don't leave to believe on mobikwik wallet

                  Regard'
                  Abdul Ahad
                  vs faizabad
                  i am Abdul Ahad from Faizabad vodafone store my complaint is 500 rs balance deducted when i was transaction into mobikwik wallet account from idbi gift card on 10 april-2013 . Neither RS. 500 reached into mobikwik wallet account nor in my idbi gift card .i am waiting from mobikwik wallet kindly refund my balance and revert me..

                  my IDBI card no-is : [protected]

                  i don't leave to believe on mobikwik wallet

                  Regard'
                  Abdul Ahad
                  vs faizabad

                  Money not added

                  Rs 220 added Mobikwik wallet through Hdfc netbank on 05/01/2015. pl. added the amount immediately.

                  recharge of Rs 360 was not successful

                  Transaction Id: [protected] Transaction amount: 360Rs Email: [protected]@gmail.com Phone No: +91 [protected] (airtel)

                  phone not recharged

                  i added 99 rs to my wallet for dolphin 3g data recharge on [protected] money has been deducted from my aaccount and wallet but no recharge is done

                  I forgot my mobikwik email id

                  Dear Sir, My Name is Bhisham Arora I Forgot My Mobikiwik E-mail Id I Remember Only Registered No The Mobile No. Is [protected] Please help Me recover My Id Bhisham Arora [protected]@gmail.com [protected]

                  my wallet locked

                  Plz help me sir mera naam mudassir nazar hai mera wallet lock ho chuka hai meri user id h [protected]@yahoo.com plz isko unlok karo me ra wallet blc hai 1605 rupe mene last recharge dth 315 ka kya tha mera primry no hai [protected]
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                    V
                    Vinoth Raj
                    from Chennai, Tamil Nadu
                    Feb 20, 2013
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                    Address: Chennai, Tamil Nadu

                    Dear sir/Mam.. I am using air-tel postpaid number as [protected] & [protected]. I have paid the bills for the month of December 2012 bills via mobikwik.com on 21-Jan-2013, At the time of payment they have debited the amount from mobikwik account and Generated the invoice for Successful transactions. They gave the transaction id as [protected] ( 350 rupees ) for [protected] Number and [protected] ( 250 rupees ) for [protected]. I thought the bills are paid successfully. But i got the bill for the month of Jan 2013 on 08-FEB-2013 as 673 for [protected] and 540 for [protected]. I have called to Customer care for checking the bill amount, and i came to know December month bills are not paid to air-tel. I have called mobikwik.com about this payment problem on Feb 12,They simply said payment failure from air-tel biller end so we will refund your money, I got the refund also, But air-tel puts 200 rupees as fine to me for unpaid bill. Mobikwik not informed to me about the failure transaction, After my complaint only they found those are failure transactions, If they found this failure transactions at the payment time itself, I don't have to pay the fine amount to Air-tel, Due to Mobikwik Carelessness, Now i am under the situation to pay fine amount of 200 to Air-tel. This is not my fault, So mobikwik should take responsible for the fine amount. Please do the needful to me.

                    Thank you
                    Vinoth Raj
                    [protected]

                    Airtel — Non debit of Rs. 50/- per month to my mobile

                    I had purchased airtel sim under the scheme (under plan Rs. 299) for one year. Rs. 50/- was credited to my mobile everymonth. But for the past two months the amount has been debited to my mobile why? my mobile No. is [protected] I hope the same amount will be deposited to my mobile

                    Airtel — Amount debited in my mobile

                    Sir/Madem,
                    My mobile number is [protected], Airtel charge me totaly Rs 50/- in my A/c, when i call custmer care service(121) they told me that they were charged the amount for friends chatting purpose, but till the date i did not activate this scheme in my mobile way.and they told that some one chat using ur mobile way of chating at internet side number is 64611020, i dont accept this, so request u to d active this scheme and u should return to credit in my a/c sum of Rs 50/-, I[censored] do not return amt i will produce legal notice to u,
                    do the needful.

                    Regards

                    S.Alexander peter raj M.A.B.L
                    had purchased airtel sim under the scheme (under plan Rs. 299) for one year. Rs. 50/- was credited to my mobile everymonth. But for the past two months the amount has been debited to my mobile why? my mobile No. is [protected] I hope the same amount will be deposited to my mobile
                    Dear Consumer,

                    Please note that we had already credited your wallet with INR 200 on 20th February 2013 for the late fee incurred.
                    Kindly contact us if any further concern.


                    We Care,
                    Support Team
                    Mobikwik.com
                    Phone - +91 [protected]

                    Mobikwik is a cheater

                    Mobikwik took back our money from our wallet shows that Mobikwik is not professional and the money is not safe in their wallet . so i want my amount back

                    Recharge not done 60

                    Recharge not done 60 rs

                    amount deducted and recharge unsuccessful

                    Yesterday i have recharged for 150 rupees to [protected] but till now i didn't get the recharge and 150 deducted from my wallet also.my email id ajin.rm.[protected]@gmail.com .please take necessary steps to resolve this or refund money.

                    Recharges not done

                    I have recharge Rs.75/- on my mobile no.[protected] in the morning payment deducted from my bank a/c but recharges has not yet received on my mobile vide my open ticket No.2244058 created on 27/02/2015 12:07:07 category : Android

                    loss my money

                    sir i added my money 200 rs (Tranx ref:[protected] but not got in my wallet. please refund my money in my wallet...

                    bill amount not received by airtel.

                    I had made a payment of my bill of Rs.1600 twice but the telecom company did nor receive the amt. i want you to check my problem and contact me as soon as possible. contact no. [protected] nishank jain

                    Recharge not my cell no. 8973852755

                    I Cell No. [protected] recharge Rs. 150/- on 18.05.2014 but not credited my cell no. I request 3 time at now. please my above cell no. recharge and conctact my other cell no. [protected]. please.

                    payment done but recharge not done

                    Transaction ID:[protected] Transaction amount:Rs 49 Registered Email address:[protected]@gmail.com phone number on which recharge done:[protected]

                    My wallet is blocked please 're activate my wallet

                    dear sir My wallet is blocked please 're activate my wallet balance 600 rupees to my wallet so please 're activate my wallet. My login Id is [protected]@gmail.com sir my id blocked pls 're activate

                    not paid my Reliance Postpaid bill

                    Sir I have done 3100 reliance bill payment. But after 10 hr also my bill has not be paid so please look into. and please give me a call in this number - [protected].and my amount has been deducted from my account.11

                    rechare not done amout debited from wallet

                    Yesterday made rechare of rs 154 amount to ideA no rc was not done and i got sms rc amount will be credited back wallet n it was not credited

                    150rs debited from account and mobile no. not recharged

                    On 14 dec 2014 full talk time recharge of 150rs was not credited on mobile no. [protected].
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                      P
                      Pratik4u
                      from Salem, Tamil Nadu
                      Jan 26, 2013
                      Resolved
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                      Resolved

                      Address: Rajasthan

                      Sir, yesterday I tried to add balance to my mobikwik wallet two times.The 2nd time i was successful,but the 1st time when i tried to add rs.30/- to my mobikwik wallet then i recieved a notification sms from my bank for deduction of 30/- rs. But suddenly my phone's browser showed error and no money wass added to my mobikwik wallet :' Then i checked my sms and email inbox,No payment notifications was sent by mobikwik.

                      plz solve the problem.. :(
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear Consumer,

                      Please provide us the email id registered with Mobikwik in order to assist you further.

                      Thanks,
                      Support Team,
                      Mobikwik.com
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                        S
                        sreelakshmi.k
                        from Hyderabad, Telangana
                        Jan 24, 2013
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                        Address: Andhra Pradesh

                        DEAR SIR,
                        MY AMOUNT IS RS 349 DEDUCTED FROM MY Axis Bank ACCOUNT AND RECHARGE IS NOT CREDITED IN MOBILE [protected].
                        I RECHARGE ON 10-Jan-2013 ON MY MOBILE NO. [protected] REFERENCE NO. IS [protected] . I REQUEST YOU TO TAKE THE ACTION IMMEDIATE.

                        Regards
                        sreelakshmi.[protected]@nuziveeduseeds.com
                        [protected]
                        Dear Consumer,

                        Your amount is in your MOBIKWIK WALLET itself. we request you to try once again from the same amount.

                        Please note that you can maintain Funds/Balance in your MobiKwik e-wallet and use them anytime in future for below mentioned services (there are no deductions or charges on the amount lying in your e-wallet i.e. the amount in your MobiKwik e-wallet remains unaltered):
                        1) Recharge
                        2) Mobile and Land-line Bill payment
                        3) Electricity & Gas Bill Payment.

                        Thanks,
                        Support Team,
                        Mobikwik.com
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                          R
                          rajeshagro
                          Jan 14, 2013
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                          Address: Katihar, Bihar

                          my sbi sb a/c no.[protected] debited Rs.500 in 13/01/2013 and mobikwik a/c not credited.
                          Dear Consumer,

                          Please provide us more information i.e your email id registered with Mobikwik, transaction id of the mentioned payment in order to assist you further.

                          Thanks,
                          Support team,
                          Mobikwik.com
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                            R
                            ravi_2324
                            from Hyderabad, Telangana
                            Jan 13, 2013
                            Resolved
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                            Resolved

                            Address: Nalgonda, Andhra Pradesh

                            Dear sir,

                            I recharged my Mobikwik.com Account ([protected]@yahoo.co.in) via ICICI Debit Card through Mobikwik Application. But I confirmed from Mobikwik customer care that my my balacnce was not credited to my account. But ICICI detected money from my account. Please verify and intimate me
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Mobikwik.com — Bal is not added

                            Dear sir my mobikwik bal is not added i have recharge with rs 72 on my a/c [protected]@rediffmail.com on 16/12/2012 through my icici debit card, my bank a/c bal. has been deducted but mobikwik bal is not added, plz help me and sort dis problem.
                            thanks & regards
                            Dear Consumer,

                            Your payment dispute has now been resolved.

                            You should have received a notification with complete details of the payment status. Please check the balance in your Mobikwik wallet to confirm the Payment update for a successful transaction.

                            Thanks,
                            Support Team, Mobikwik.com
                            Email - [protected]@mobikwik.com
                            Phone - +91 [protected]
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                              C
                              cpsiva
                              from Kolkata, West Bengal
                              Jan 6, 2013
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              I opened a ticket with mobikwik for closing my account. But I didnt get any response from mobikwik but they close the ticket....
                              Below is the ticket conversation....(They never replied so i dont if this is conversation)


                              TICKET #137802Resolved on[protected]:06:29.0

                              I would like to transfer all funds to my bank account. Let me know how to do this?

                              [protected]:40:00.0

                              [protected]:06:29.0

                              reply??

                              [protected]:12:03.0

                              reply???

                              [protected]:19:16.0

                              how can this be resolved with your reply???

                              [protected]:26:27.0

                              this is very bad...

                              [protected]:26:35.0

                              there is no reply for this query from your side... how can u close this query?? I wll take this to consumer court if I didnt get any reply & u still close this query.... I just want u to transfer amount to my account

                              [protected]:52:17.0

                              How do u close this query without any response??

                              [protected]:28:10.0

                              RE-OPEN✓ Resolved
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Hi cpsiva,

                              We had already refunded the mentioned amount towards your bank account.
                              You have made further transactions too with Mobikwik.
                              We hope that you are now satisfied with our services and your issue is resolved.

                              However do write back at [protected]@mobikwik.com for any further issue/query.

                              Thanks,
                              Support team,
                              Mobikwik.com
                              I also want the same and they have denied to refund my money. Now my login does not work. Customer care phone is busy, I have left a recorded message.

                              It seems that my money is gone.

                              wecaz1[at] g m a i l
                              dear Sir/madam
                              my name is alok kumar my email id is [protected]@gmail.com & my mobile no. is [protected] is want to say you my wallet is blocked for any unknown reason.
                              so sir please help me and my wallet is re activate or i[censored] not activate my wallet than refund my money in my bank account.

                              Mobikwik — money not credited

                              money debited from my bank account but not credited to mobiwiki account Date 04/10/2014 TDI[protected] Amt 1000 Phone [protected] s.r.[protected]@gmail.com

                              account reactivation

                              my mobikwik account wallete is blocked please reactivation my mobikwik account. Acc - [protected]@yahoo.com Mobile - [protected]
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                                A
                                anshul297
                                from Gharaunda, Haryana
                                Jan 6, 2013
                                Resolved
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                                Resolved

                                Address: Chhindwara, Madhya Pradesh

                                Idea recharge fail
                                Submitted by: Anshul Sabale
                                Category: Internet Transaction
                                Complaint against: Mobikwik.Com
                                Complaint Number: 125628
                                Amount loss/claim: Rs. 65
                                Support Anshul Sabale Click:
                                No recharge for idea by mobikwik

                                by anshul sabale against mobikwik

                                I recharged an idea number of rs.65 but I DID not receive any recharge. The amount was deducted from my bank account, I want you to see to it and the problem is resolved as soon as possible.

                                Balance not added to mobikwik account
                                transaction cca13ahat879lfg2198428 DID not succeed due to network error.Balance has been deducted from my sbi account and was credited to ccavenue bills account number [protected] and later was not credited to my mobikwik account..please refund my rs.65 back into my account
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Idea — Rs.-65 my account

                                dear sir

                                i am idea custemar and I am having a complaint of extra charges deducted from my balance.
                                plz my request idea custemar my complaint not reply said complint is process...........
                                daly my account (-) belance no plan not stisfy..........
                                so my request..............
                                Dear Sir,

                                We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC314682 in the subject.

                                Regards,
                                Idea Cellular
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                                  B
                                  bhavneesh26
                                  from Hisar, Haryana
                                  Dec 28, 2012
                                  Resolved
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                                  Resolved

                                  Address: Rohtak, Haryana

                                  As I recharged my data card from mobikwik which is online site at first it was on 21st sep when i recharged my data card and my payment deducted twice and now on monday i.e 23/12/2012 i recharged again and again company deducted twice and even not responding my ticket nos is #77611, #77613, #130638, #132910 .
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear Consumer,

                                  Your ticket about the payment dispute has been resolved.

                                  Thanks,
                                  Support team,
                                  Mobikwik.com
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                                    S
                                    savjl38
                                    from Bengaluru, Karnataka
                                    Dec 19, 2012
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Transaction ID: [protected]
                                    Transaction Amount: Rs. 894/-
                                    Phone No.: [protected]

                                    Transaction was done on[protected]. Amount was deducted from my credit card account and after 20 days i received call from Vodafone that bill has not been paid. I checked there was no payment made to Vodafone. Then i checked my credit card statement for deductions and refunds. There was a deduction of same amount and i have not received any refunds (if there has been a case o[censored]nsuccessful recharge). Can you please explain why the payment has not been made? and if not made why my money was not refunded?
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Vodafone — bill payed but not credited in my account

                                    Dear Sir.

                                    My name is Deepak Verma and I have just taken vodafone postpaid and surrendered airtel postpaid. My no is [protected]. I payed my first bill on 15th June 2009 via my icicibank service of bill pay to vodafone. The bill was for 550 odd and i had payed 1000. But same has not been credited in my mobile account even as of today. They asked me to mail to vodafone.care, I did, asked me to submit my bank statement to vodafone store, I did and then asked me to mail to retention.[protected]@gmail.com, which also I did. But today inspite of sincerely following their every suggestion, my outgoing was barred.

                                    I have been facing this harassment since last 9 days continuously. And today they barred outgoing too. When my account has been debited it is their inefficiency that they have not been able to credit the same in my account.

                                    Kindly forward this to the head customer care so that some action can be taken. Either they should give back my 1000 bucks or they should credit this in my account.

                                    I also want to know how do I file a case in consumer court...

                                    Regards

                                    Deepak Verma

                                    Vodafone — Amount Deducted but balance is not reflected

                                    Today i recharged my vodafone no. [protected] using www.vodafone.in with Rs 222. The amount has been deducted but my phone is not recharged. I got a mail from vodafone with verbage as below:

                                    Thank you for purchasing through the Vodafone Online shop. Your order details are mentioned below:
                                    Order ID: o6076900
                                    Payment Transaction ID: MICI[protected].

                                    My Emailid is :[protected]@gmail.com
                                    Phone No:[protected]

                                    Kindly do needful.

                                    Vodafone Bill — not to pay

                                    Please do not make payment of bill of vodafone gujarat bill of dated 01/08/11 of mobile no [protected] as we have dispute against amount charged in the bill

                                    Mobikwik.com — deducted balance

                                    i have done a transiction of rs 50 from net banking my balance has been deducted but not reached at its destination
                                    Tried to contact customer care. No response. After a recorded message diverting to voice mail again and again. Given online Complaint; Ticket #127339. Again No Response.
                                    Dear Consumer,

                                    Your ticket about the recharge dispute has been resolved already.

                                    You should have received a notification with complete details of the recharge refund. Please check the amount in your Mobikwik wallet to confirm the increase in your balance for a refunded transaction.

                                    Thanks,
                                    Support Team, Mobikwik.com
                                    Email - [protected]@mobikwik.com
                                    Phone - +91 [protected]

                                    Mobikwik.com — Recharge not Done

                                    Mobikwik.com

                                    My Dish tv Recharge but recharge not done.

                                    a) Transaction ID :-IGF2694524 b) Transaction Amount:- 200/-. c) Registered Email Address.:-

                                    sangale.[protected]@gmail.com d)

                                    Phone Number [protected]

                                    Mobikwik.com — Rupees not refunded

                                    I had paid RS 250 on 6th of february on mobiwik.com so that i could recharge my balance. But neither the site recharged my balance nor they refunded it.
                                    While trying to recharge my VIDEOCON no. [protected] with Rs 77.00, I get the following error constantly:

                                    An error occurred during recharge. Connection Error. Please try later

                                    Help!

                                    Mobikwik.com — Discount on recharge not given

                                    Rs500/- recharged through mobiqwik.Com on 11.03.2014 by my axis credit card.But the company and the credit card authorities assured that a 12% discount will be provided to the customer, but they did not fulfill the assurance.They rather cheated the customer.

                                    BALANCE CUT GAYA RECHARGE NAHE HUA

                                    18-Mar[protected]Mar-2015) TO TRANSFER INB Avenues India Pvt. Ltd CCACC2NRL740IG00TFXNF3 TRANSFER TO [protected] AVENUES INDIA PRIVATE 97.00 Your support ticket is #2335012. We will get back to you by[protected]:43:30.

                                    login proaboom after enter one time otp

                                    Sir i enter one time otp but i cant login with mobi kwik

                                    my bsnl has not been recharged

                                    Tranx ref:[protected] My wallet shows rs0 inspite of recharge My mobile number [protected] Sort this out immed

                                    mobikwik customer service no

                                    Hi friend's please note down the new coustmer care no of mobi kwick [protected] . 24 hours services call nnow

                                    money deducted from my bank account bt not credited in mobiwik wallet

                                    I used mobiwik for talktitime recharge, unfortunately the money rs500 was deducted from my bank account but not added in wallwallet

                                    607 debited but transaction was unsuccessful

                                    607 debited to groupon but transaction was unsuccessful on 5 November 2014
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                                      M
                                      maheshkalwani
                                      from Mumbai, Maharashtra
                                      Dec 7, 2012
                                      Resolved
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                                      Resolved

                                      i made a transaction wid my credit card on www.mobikwik.com of amount 4650/- the amount got deducted from my card but it never showed up i got an email asking to send me my id proof for manual verification so i did that too, still nothing happened when contacted their customer care number no response kept me on hold all the time i called them several times still no response i also raised an online ticket with them still no response, twice i recorded a call back message on their ivr, still no call back the transaction i did was on 05th december and today ie 6th december i tried to contact them i couldn't get through my transaction details are as follows

                                      transaction id [protected]
                                      transaction amount: 4650/-
                                      email address: [protected]@gmail.com
                                      phone no. : [protected]
                                      complaint ticket number 110385
                                      i need help,
                                      i have already paid my bill as the last due date was 6th devember, so i don't my money in my mobikwik account, it would be a waste for me to keep such a good amount with them i wouldnt be able to use it.
                                      Kindly help
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Dear Consumer,

                                      Your ticket about the payment dispute has been resolved already.

                                      You should have received a notification with complete details of the payment status. Please check the balance in your Mobikwik wallet to confirm the Payment update for a successful transaction.

                                      Thanks,
                                      Support Team, Mobikwik.com
                                      Email - [protected]@mobikwik.com
                                      Phone - +91 [protected]
                                      my name is sevaram . 15 aug 2013 recharge my account wrong id 2000rs pls return my payment my cell no [protected]
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                                        K
                                        Kuldeep Jain
                                        Dec 1, 2012
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                                        Address: New Delhi, Delhi

                                        dear sir;
                                        my mobile no. is-[protected] my transaction id is [protected] balance rs -399 airtel mobile my bank bal debited with 399 rs but my bal not found pls solved this prob
                                        Dear Consumer,

                                        Your payment dispute has been resolved already.

                                        You should have received a notification with complete details of the payment status. Please check the balance in your Mobikwik wallet to confirm the Payment update for a successful transaction.

                                        Thanks,
                                        Support Team, Mobikwik.com
                                        Email - [protected]@mobikwik.com
                                        Phone - +91 [protected]
                                        I have made recharge of mobile number [protected] but not received..
                                        Dear kundan.[protected]@gmail.com,
                                        Please note the details:
                                        Transaction Type Debit from Wallet
                                        Service Description Prepaid Mobile Recharge
                                        Service ID [protected]
                                        Transaction ID [protected]
                                        Transaction Date Sun Feb 15 17:43:10 IST 2015
                                        Transaction Amount Rs. 32.0
                                        Wallet Balance Rs. 28
                                        Wallet Type Semi Closed
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