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[Resolved]  Mobikwik.com — Recharge Problem

I have recharged my mobile number for Rs 111. But, I have not received my recharge and I have also not received any recharge confirmation SMS. The amount has also been debited from my bank and than from MobiKwik balance. What should I do?

I have raised the Ticket 40132 on 1st April and Again raised a new Ticket today 40445.

I have no response yet.

Hope they will recharge and provide coupons as promised or refund my money back.

Vijay
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I have lodge an complaint after waiting for 24 hours after raising Ticket number - 40132. they informed that Ticket will be resolved within 24 hours. I have no response from mobikwik.com yet. Thus raised another Ticket 40445. Hope they have understand importance or their Customers issue and try to response as promised.

Vijay
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