[Resolved]  Mobikwik — Recharge amount

I recharge mobile though MOBIKWIK .,30.09.2012 I added 1000 rupees to my mobikwik account.
My bank debited my account,Zaakpay website (who is the payment gateway provider for mobikwik ,mailed me payment alret for 1000 rupees(added thump nail photo).
I complained yesterday to mobikwik ,but no responce.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I recharge mobile though MOBIKWIK ., 30.09.2012 I added 1000 rupees to my mobikwik account.
My bank debited my account, Zaakpay website (who is the payment gateway provider for mobikwik, mailed me payment alret for 1000 rupees(added thump nail photo).but mobikwik account there is no 1000 rupees.
I complained yesterday to mobikwik, but no responce.

Dear Dhanpani,

As per your records your payment transaction is successfully added towards your Mobikwik account, we hope that your payment related issue is now resolved.

Thanks,
Mobikwik.com,
Support Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information