Mobile No. Of MTS Phone — Deactivation of connection

Dear Sir.
I am Mr. Mukesh Kumar Rohilla R/O Rz-219 , Lokesh Park , Najafgarh,
New Delhi ,Pin No.110043. have purchase two of mobile connection From mobile
connection Re-tailer in Najafgarh In November 2009. But from November till Now
the connection has deactivated four times although i have submitted my documents
two times .After that now I have registered my complaint which No. is Jan/1870
and registeed on 20 Jan 2010 at. 10.56 am. they assured me that after address verification in maximum time 72 hrs. the connections which are [protected] /[protected] will be activated. Then after so many request /complaint after the maximum time the connections are not activated when I call them after 72 hrs. Mr. Rakesh Kumar an customer care executive reply me that we count 72 hrs according our office time 9.00am to 6.00pm .It means 9.00 hours per day means with in 8days that will be activated and tomarrow will be off there and 31 will be sunday both days will be less from this week.

Now i personally request you that kindly look at the matter and take nessesory step
due to it.
pls do the same and oblige me.
thanks & regard
Mukesh Kumar Rohilla
25.01.2010.