Comments
To
The Manager
Modi Hyundai
Goregaon
Dear Sir,
Just to bring in to your notice that I Anand Kumar is your customer.
I purchased Hyundai i10 Kappa (Magna) on 18th October 2009,
Vehicle no MH02 BG7892
Service detail
1st Service 04/12/2008
2nd Service 04/04/2009
3rd Service 12/10/2009
During all the above service I faced a common problem which is car cleaning which I always communicated to the concern person. And also in the feed back call I had reported the same concern but I think you people are really least concern about the guest satisfaction and their requirement, because I always had to go twice for the same problem,
But on my third service I had told the problems in the car and also requested the same thing regarding the cleaning issues, and I had also asked for dropping.
When I got the car it was all dirty as if someone just sprinkle the water and let it dry (My watchman clean better then that without any chemical)and inside the seat the dirt was there as it was done for the sake of doing, I showed it to the driver (Vijay) who had come to drop the car, immediately I called up the service centre and told the same.
This time they didn’t even put Hyundai paper which they generally put after getting the car done. I know this cost nothing for you neither benefits me anything; this is just a gesture of how you care your customer.
This I am sharing because when I was buying the car the sales executive (Ashish joshi) was really good he really helped a lot doing all the formalities assured me that in future I ll not have any problem. I go to Goregaon shop leaving one service center which is next to my house because I think my thing will be taken care personally but this is not the case.
I think I should try other service centre also.
This is what I wanted to share with you so that you can at least take care of the other customer in future.
Anand Kumar
[protected]
The Manager
Modi Hyundai
Goregaon
Dear Sir,
Just to bring in to your notice that I Anand Kumar is your customer.
I purchased Hyundai i10 Kappa (Magna) on 18th October 2009,
Vehicle no MH02 BG7892
Service detail
1st Service 04/12/2008
2nd Service 04/04/2009
3rd Service 12/10/2009
During all the above service I faced a common problem which is car cleaning which I always communicated to the concern person. And also in the feed back call I had reported the same concern but I think you people are really least concern about the guest satisfaction and their requirement, because I always had to go twice for the same problem,
But on my third service I had told the problems in the car and also requested the same thing regarding the cleaning issues, and I had also asked for dropping.
When I got the car it was all dirty as if someone just sprinkle the water and let it dry (My watchman clean better then that without any chemical)and inside the seat the dirt was there as it was done for the sake of doing, I showed it to the driver (Vijay) who had come to drop the car, immediately I called up the service centre and told the same.
This time they didn’t even put Hyundai paper which they generally put after getting the car done. I know this cost nothing for you neither benefits me anything; this is just a gesture of how you care your customer.
This I am sharing because when I was buying the car the sales executive (Ashish joshi) was really good he really helped a lot doing all the formalities assured me that in future I ll not have any problem. I go to Goregaon shop leaving one service center which is next to my house because I think my thing will be taken care personally but this is not the case.
I think I should try other service centre also.
This is what I wanted to share with you so that you can at least take care of the other customer in future.
Anand Kumar
[protected]
Modi Motors Agencies Pvt Ltd — Poor Service
HiWe had booked a SILVER Hyundai i20 Magna 1.2L model on 24th Dec 2010 from Modi Motors Agencies Pvt Ltd. A salesperson from Modi called us on 28th Dec 2010 to tell that the car we had booked has been damaged whilst in the godown. He said he would give us another car and we could choose between black or white colours. We said we wanted a silver car as it was not our problem that the car was damaged while in their possession.
This amounts to a clear deficiency in service and we have registered a complaint regarding the same with Hyundai Motors.
We will also not hesitate to seek legal assistance if the need arises.
To
The Manager
Modi Hyundai
Goregaon
Dear sir,
I just want to register complain against modi hyundai used car division, that is modi hyundai advantage dealer,
in april 2011 i have purchased used hyundai getz from modi hyundai Malad west mumbai on finance and at the time of purchased i asked some question related to car to a sales person of modi hyundai his name was Mitesh parmar, i had a doubt about the Air conditioner which is installed in the car i felt that it is not functioning well so i asked him will it be get repaired at the time of delivery, so he said to me yes u'ill get a car in a very good condition as good as new one and your Air condition will also get repaired and he promised me when i asked him, but when he delivered a same car to me, air condition was not repaired when i asked him then he replied no it is repaired may be gas is low you have to fill it up and now i have showed my car at car air condition service shops they said your cars air conditioner has to replaced be because it is damaged and will not get repaired. and when i went back to modi hyundai they are now refused to accept that my car air conditioner is damaged they are telling me that it is ok and you just need to get it serviced. so now i am going to file a registered complain against Modi hyundai in consumer court.
because i had came so many time at your showroom but every one is fooling me i know one person in your showroom his name is Shashi nair i had came to him also for the problem of AC but didn't entertained me by saying your AC is ok you need to get it serviced and now nobody will help you because Now the person with whom you have dealed that Mitesh parmar is not working here any more he have left the job so no one will help you.
now i want solution on my problem if you can give other wise i am going to file a Police case against you guys.
Please revert back waiting for you positive replay.
my name is Subodh Salunkhe
i stay at goregoan east
My contact no. is -[protected].
In case if you want to revert back to me.
The Manager
Modi Hyundai
Goregaon
Dear sir,
I just want to register complain against modi hyundai used car division, that is modi hyundai advantage dealer,
in april 2011 i have purchased used hyundai getz from modi hyundai Malad west mumbai on finance and at the time of purchased i asked some question related to car to a sales person of modi hyundai his name was Mitesh parmar, i had a doubt about the Air conditioner which is installed in the car i felt that it is not functioning well so i asked him will it be get repaired at the time of delivery, so he said to me yes u'ill get a car in a very good condition as good as new one and your Air condition will also get repaired and he promised me when i asked him, but when he delivered a same car to me, air condition was not repaired when i asked him then he replied no it is repaired may be gas is low you have to fill it up and now i have showed my car at car air condition service shops they said your cars air conditioner has to replaced be because it is damaged and will not get repaired. and when i went back to modi hyundai they are now refused to accept that my car air conditioner is damaged they are telling me that it is ok and you just need to get it serviced. so now i am going to file a registered complain against Modi hyundai in consumer court.
because i had came so many time at your showroom but every one is fooling me i know one person in your showroom his name is Shashi nair i had came to him also for the problem of AC but didn't entertained me by saying your AC is ok you need to get it serviced and now nobody will help you because Now the person with whom you have dealed that Mitesh parmar is not working here any more he have left the job so no one will help you.
now i want solution on my problem if you can give other wise i am going to file a Police case against you guys.
Please revert back waiting for you positive replay.
my name is Subodh Salunkhe
i stay at goregoan east
My contact no. is -[protected].
In case if you want to revert back to me.
Hi!
This is to inform you that on 2nd Aug'13 we went to Vasai service centre( Modi Motors Agency Pvt. Limited-Vasai east) for servicing purpose and for change of tail lamp of our i10 car whose number is BR01BG8660.
As due to our planned travelling to Lonavala on 4rth Aug'13 early morning, we went for servicing before going for tour and same was clearly communicated to Service Advisor Mr. Shubham about our plan and then he promised that he will surely deliver the car on 3rd Aug'13 at my home any cost before 5.30 PM.
Its really pathetic to tell you that whole day on 3rd Aug we were trying to contact him on his number but he didnt recieved and at late evening he called up and told that sorry we cant deliver you today and he said that he can deliver it by tomorrow.
Even after knowing the fact of our planned trip, he was not serious and sabotage our trip and day. And its really surprising and annoyed that we we shouted told him to deliver the car without any servicing or repair as we have urgency then he replied that his service center is closed and he cant do anything.
What a pathetic and shameful response we got from Hyundai service center. Request to please take action against this customer dissatisfaction level of response from Hyundai.
Thanks & Regards
Suman Singh
This is to inform you that on 2nd Aug'13 we went to Vasai service centre( Modi Motors Agency Pvt. Limited-Vasai east) for servicing purpose and for change of tail lamp of our i10 car whose number is BR01BG8660.
As due to our planned travelling to Lonavala on 4rth Aug'13 early morning, we went for servicing before going for tour and same was clearly communicated to Service Advisor Mr. Shubham about our plan and then he promised that he will surely deliver the car on 3rd Aug'13 at my home any cost before 5.30 PM.
Its really pathetic to tell you that whole day on 3rd Aug we were trying to contact him on his number but he didnt recieved and at late evening he called up and told that sorry we cant deliver you today and he said that he can deliver it by tomorrow.
Even after knowing the fact of our planned trip, he was not serious and sabotage our trip and day. And its really surprising and annoyed that we we shouted told him to deliver the car without any servicing or repair as we have urgency then he replied that his service center is closed and he cant do anything.
What a pathetic and shameful response we got from Hyundai service center. Request to please take action against this customer dissatisfaction level of response from Hyundai.
Thanks & Regards
Suman Singh
Hello
I had booked 2 cars from Modi Hundai Kanjurmarg
One was Creta and the other is venue
I paid the Amount for Creta on Thursday and I got It on Tuesday
Similarly
I had made the payment on Thursday for venue And now they are telling it will take 7 Working Days
THEY ARE NOT GIVING ME ANY COMMITMENT
Please look into the depth of this matter
I have paid The ENTIRE amount, else please cancel my booking if I don’t get my car & even they have not reply me properly.
I hope so for prompt response
Thanks & Regards
Atit Desai
I had booked 2 cars from Modi Hundai Kanjurmarg
One was Creta and the other is venue
I paid the Amount for Creta on Thursday and I got It on Tuesday
Similarly
I had made the payment on Thursday for venue And now they are telling it will take 7 Working Days
THEY ARE NOT GIVING ME ANY COMMITMENT
Please look into the depth of this matter
I have paid The ENTIRE amount, else please cancel my booking if I don’t get my car & even they have not reply me properly.
I hope so for prompt response
Thanks & Regards
Atit Desai
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22%
Complaints
110
Pending
0
Resolved
24
+91 22 6761 6161
+91 22 6761 1111 [Thane (Workshop)]
Plot No.223, Ground Floor, Modi House, Naupada, Eastern Express Highway, Thane, Maharashtra, India - 400602
View all Modi Hyundai contact information
aceent viva — delivery of car sent for service
I HAVE GIVEN ACCENT VIVA FOR SERVICE ON 22/01/2008 BUT THE CAR IS NOT DELIVERD TO ME TILL TODAY IE 1/2/2008