[Resolved]  IDBI — money transfer

Address:

Bangalore, Karnataka

hi,

I have booked one air ticket paid by IDBI bank and then cancell it. So that amount need to be refund in my bank account. And they are not giving me any proper solution. every time they ask me to call tommorow. Its already been 3 weeks now. So i am frustated now, Please help me out of this issue. Please go through the chain mail.

Regards,
Pritesh yadav
[protected]



=========================================================================
On Mon, Jul 26, 2010 at 12:52 PM, pritesh yadav <pritesh.kr.[protected]@gmail.com> wrote:

Hi Sarabjit,

I am not getting any update from your side. Why this been taken too much of time to resolve this issue. I don't know what your backend tem is doing. request you to please get this issue resolve now .

Regards,
pritesh yadav


On Sun, Jul 25, 2010 at 5:12 PM, Sarabjit Kaur <[protected]@idbi.co.in> wrote:


Dear Customer,

We apologize for the inconvenience caused to you.
We are still coordinating with the concerned department and shall revert to you shortly.
Assuring you the best of our services as always & looking forward to a mutually rewarding relationship.
Regards,
Sarabjit Kaur
Customer Care Executive

-----Original Message-----
From: pritesh yadav (pritesh.kr.[protected]@gmail.com)

Date: Saturday, July 24, 2010 12:21 PM
To: Sarabjit Kaur ([protected]@idbi.co.in)
Subject: Re: Fwd: <[Ref-429961]>Cancellation confirmation for Trip ID:[protected]

Hi Sarabjit/Harshita,

Any update?

Regards,
Pritesh yadav


On Fri, Jul 23, 2010 at 2:26 PM, Sarabjit Kaur <[protected]@idbi.co.in> wrote:

Dear Customer,

Thank you for writing to us.
We are looking into the matter currently and request you to bear with us. We shall revert to you shortly.
Assuring you the best of our services as always & looking forward to a mutually rewarding relationship.
Regards,
Sarabjit Kaur
Customer Care Executive


-----Original Message-----
From: pritesh yadav (pritesh.kr.[protected]@gmail.com)
Date: Friday, July 23, 2010 01:13 PM
To: Customer Care ([protected]@idbi.co.in)
Subject: Fwd: <[Ref-429961]>Cancellation confirmation for Trip ID:[protected]

Hi Harshita,

as per discussion we had, The amount 2549 need to be transfer in my account [protected]. as per travel agency, that amount already been transfered in my IDBI account and they provided me one transaction ID also 34018765, and I have raise a complane also which is AS/EFT/1972010. But I am not getting any proper solution or satisfactory answer from IDBI customer care people. So I am frastated now. Please do the needfull or try to co-ordinate with travel agency and get it resolve now.

Regards,
Pritesh yadav
[protected]


[protected] Forwarded message[protected]
From: <[protected]@travelocity.in>
Date: Sat, Jul 10, 2010 at 1:58 PM
Subject: <[Ref-429961]>Cancellation confirmation for Trip ID:[protected]
To: pritesh.kr.[protected]@gmail.com



Dear Mr. Yadav,

Thank you for contacting our Sales and Customer Care Team.

As per your instructions dated 10 Jul 2010, we have canceled your booking for Suman Yadav, for Trip ID[protected].

Following are the cancellation charges:

Travelocity fee : INR 250 Per person
Airlines charge : INR 750
Total refund amount :-INR 2549

**Any discount or refund offered to you on this booking will be deducted from the refund value.

We will process your refund in 5 business days, although different banks may have varying timelines for crediting the refund back into your account.

Should you require further assistance, you may also contact us at the numbers listed below. Our Sales and Customer Care Team are open from 8am-8pm. We would be happy to serve you.

Calling from within India:
Tel:[protected],[protected]
Fax:[protected]

Calling from outside India:
Tel: +[protected]

Kind regards,

Kriti Dewedi
Sales & Customer Care | Travelocity India| www.travelocity.co.in

'Best Online Travel Agent in Asia Pacific' - TTG Annual Travel Awards, 2005, 2006, 2007, 2008 & 2009 |
'Best Online Travel Agency' - TravelWeekly (Asia) Industry Awards, 2007 | 'Best Travel Site in Asia for flights' Condé Nast Traveler, 2008

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