Monginis Online — Bad product and pathetic service

Address:

South 24 Parganas, West Bengal

I wish I could have read your feedback before on this forum ordering from online monginis.
I ordered a well thought out cake for my parents Anniversary and Monginis experience was pathetic.

I had to follow up all day via so many calls all-through till 10 o' clock at night for the delivery of cake.(totally UNREIABLE)
Initially on calling, I was told the cake had been already delivered in afternoon. But only on forcing them multiple times did they try to find out and realized it was MISPLACED - no Accountability at all.

Then the cake was smashed up on the sides and they take extra Rs 100 for delivery, Pathetic!!

Text Written on cake seemed written by a kindergarten kid, Man why did I had to order from here.

Once it was delivered the actual cake looked far from the image posted online(take a look at the attached image and compare it on their site, you will surely be amazed)

Oh the above wasn't enough, when we tried eating - it was hardly edible. The cake, specially the cream smelt and tasted STALE.

Full waste of time, money(Rs 750 for that piece of crap) and good occasion being marred by such a pathetic experience.

I would say NEVER EVER order things from them.