[Resolved] Monginis Cake — stale cake with fungus | |||
I ordered pinapple cake from monginis aundh pune store... First off the price they charged was 320/- for egg cake half kg while on their website price mentioned is 300/- I paid extra 50/- delivery charge altho it was just 2 mins distance. When i got the cake it was totally different thnn shown on their monginis.net standard cake for which i ordered. On further checking found it to have fungus like dots at the bottom also looks absolutely stale in center. My sister tasted and said it was smelling and tasting sour. Doesnt taste like pinapple... No pinapple in the center only 4 stale bits on top. I called the store manager he refused to offer any kind of help or return. I called customer care service... Nobody is picking up my call. This stale fungus food can lead us to food poisoning do u know that?? I will take strict action if i dont get my resolution.. I want my entire refund back on this. Was this information helpful? | |||
Oct 31, 2017 Complaint marked as Resolved Since they could not give cash refund...finally refund was made through paytm after discussion. | |||
4 Comments | |||
Comments
I purchased monginis butterscotch cake and cake was salty and soggy . I purchased it from delhi RK puram branch . kindly look into matter asap .The cake dnt had honey and nuts which are there in butterscoth cake
Reply
First off its a serious matter and these people r showing attitude...talking rude n arrogant...u dont expect that specialy when its their fault.
customer care lady says khud jake collect karo apna refund shop se...humne tumhe refund dediya thars it...you should rather show gratitude ki humne tumharicomplaint sunli..wth????...(as tho i shud be ashamed for asking my refund?)
customer care lady says khud jake collect karo apna refund shop se...humne tumhe refund dediya thars it...you should rather show gratitude ki humne tumharicomplaint sunli..wth????...(as tho i shud be ashamed for asking my refund?)
Mr. Rahul Singh area franchise executive for allotment of franchise, loved my place as it was in kohinoor, he and his boss approved the place, but when I was finalizing my team to run business one top management guy favoured his dearone and give franchisee to his man, it shows signs of bribery or favorisam, can monginis have ethics to replay
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