[Resolved] Monginis — Required Product was not delivered. | |||
I purchased online gift for my wife on occasion of Valentine day, 14 Feb 3013. The product includes 15 Roses + 1 KG Black Forest Heart shape Cake. Delivery was done in afternoon on expected day. But instead of 1 KG packet contains only half KG cake that too not of type black forest. After repeated calls to customer care [They were always busy], person assured me about delivering 1 KG black forest cake by 6 PM. Unfortunately it was never delivered. I wrote many mails to them but never got any reply on that. I am planning to take legal actions against them for below reasons: 1. Required product was never delivered 2. Suffered trauma because of their unsatisfactory service, They ruined my valentine day. 3. Required to make so many calls and wasting my time behind them. Can anyone suggest me procedure on this? Can anyone give me email id / phone numbers of Monginise mumbai where I can file complaint? Best regards, Sandip Potdar +91 [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Monginis — negligence towards payment bill providing
Monginis(Antop hill branch) is standard cake providing company,they are making negligence towards bill providing to consumers.When consumer asking them for bill,they start fighting with consumers.They have no any kind of fear about cosumer law and all those things.Please take look over this complaint.