[Resolved] Citibank India — monthly service charges deducted by changing the minimum balance policy without notice | |
Hi, I was charged a service charge of Rs 250 every month for not mainitaing the minimum balance according to the new policy of the bank. Bank had earlier communicated that I should maintain a mim balance of 5000 in my account which I always did. Bank had changed this mimimum balance amount from 5000 to 10000 and then to 25000 which was not communicated to me by the bank. Now, they are not willing to refund the service charges to me. This is looting customers amount by making policy changes and not informing about it to customers. Vivek Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
I think people should go to consumer court to get the refund with interest and court expenses
Varghese
Varghese
36%
Complaints
1860
Pending
0
Resolved
670
View all 1860 Citibank reviews & complaints
+91 240 663 4653
+91 79 2640 4653
+91 79 2642 2484
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
View all Citibank contact information
I had a salary account with citi bank and after changing the company my salary accout got changed and I visited my nearest Citi bank office with my cheque book and ATM card to cancle my accout as I dont want to continue the account. I rote an application to the Branch manager Delhi for the cancelation of my accoun and got it stamped by the officer. Still if they charge the what should I do?