[Resolved] Morphy Richards — Hand Grinder dead in warranty period

namitsax

from Mumbai, Maharashtra

Address:

Uttar Pradesh

I have purchased a hand grinder 4 months back. After 2 months of working the unit failed . I have contacted the sales dealer M/S KBM Electronics , Lakshmi nagar who inturn tried to connect to the service dealer of Morphy Richards. After 2 weeks of registering the complaint,the engineer visited my home.
He refused to share his contact details and inturn assured that the unit will be replaced and will be deilvered in a weeks time.
Now no one is responding and the effective days of warranty is passing by. I would request you to please take necessary action regarding the resolution of the product.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

joshipoonam

from Ahmedabad, Gujarat

I have purchased a food processor and that is not working from past one month . I called 100 times to the service center but they are not bother One person cam to our house and he told me that one part need to replace he took off that part and after that he never came back to us as he promised that it will be repaired with in 7 days . Now when ever i use to call the service center they have only one answer that the part is not available . If the parts are not available them why the hell they are selling their product in India. I recommended all the reader not to buy a single product of Morphy Richards if you ant to live peacefully .
If any one have the company's mail id than please let me know . i will write a mail to the higher authorities .

vikki_la

from Mumbai, Maharashtra

heat rediator OFR09 NOT WORKING

WITH REFERANCE TO COMPLAINT NO[protected] FROM 3/2/15 THE SERVICE PROVIDER SK ELECTRICALS GIVE MISTY INFORMATION TO DELAY THE SERVICES SO I, LL COMPELTY FAD UP WITH THERE AFTER SALES SERVICES SO SOUGHT OUT MY ISSUE AS EARTLY AS POSSIBLE