[Resolved]  Mother Dairy Ice Cream / Batch F023x5 — bad quality of icecream

Address:

South West Delhi, Delhi

Dear Sirs,

I bought 4 litre of Vanilla pack from Krishna Sores VasantKunj Sect. A Pkt. C, on 1st April 2010, Bearing batch No.F023X5 dtd.10 March 2010. On tasting we found not only it has lost its smoothness but contained nodules. I complained to Krishna Stores but after dilly dallying he refused to take it back or register my complaint, saying if it is edible Pl. consume it.

I have already registered my complaint on you toll free No.,but just to put on record I am sending you this e-mail.We are regular consumers of Mother dairy Ice Cream, but of late I am observing the quality of your product is deteriorating smoothness or other problem i.e. burnt milk smell. Hope you will take care of the issue so that I am not compelled to change to some other brand.

Yours truly,

Subhash Chaturvedi
70 Sec, A, Pkt. C, Vasantkunj, Mob.[protected]
New Delhi 110070.