Motorola — Motorola Service Centre bad service

The Motorola service centre in Chennai - REDINGTON INDIA LTD, 16 A&B, Wellington estate, New no 53, Ethiraj Salai, Egmore, Chennai - 105 is one of the worst service centre for Motorola.
I gave the Motorola V9M phone for service to them and for the last 20 days they say that the phone is in Mother board Service Centre.
They never pick the landline phone in the office and when I went there I found out that they remove the chord of the phone so that no one can call. Everytime I go there there is a big crowd of angry customers asking their phone back.

Motorola needs to start a new authorized service centre if they want people to still buy their phones!