[Resolved] Motorola — POOR SERVICE CENTER | |
sir/mam I bought one motorola w270 set on 25.06.08.After less than two months earphone was not working then on 20/08/2008 WORK ORDER NO - 6991 i submitted my mobile to the service center and they told me there is problem with the port of the mobile and according to them i submitted my handset and the earphone and know the traumatic story began, they use to call me after 5 days or 7 days on every call and it was around 15 times that i went there and often i saw some face to be a regular visitor of that service center but i think they all too would be thinking the same about me, well the first part ended on 15/09/2008 according to them they replaced my earphone with a latest earphone as per the company policy they told me but i think they just substituted with a low quality earphone having sound volume lower than before, but afterall i took my mobile and the hitech earphone.on arriving my home i made a call with about full charged battery and the mobile got discharged in my hand within 10 minutes and it became very hot, and it was not charging, again i went for the second story, they picked the battery out and saw a memory card of some other brand they told me the memory card is having heating problem and they picked it out and they charged it for 20 min without memory card and the mobile was having charge indicator showing only red no green line, they told due to disturbance it couldn, t be possible to charge it continuosly over there and it was not heated due to chilled ac, they can convince you very good, ireturned my home and i sawthe mobile is not working taking no start i submitted it on next day on 18/9/08 work order 8362 and from then i am continuosly called to come after 2 days, 5days and so on and today its 05/09/08 and the story is same neither they are solving my problem nor they are returning my mobile, but i would say its a great experience with motorola and the rest is in your hand, .so please help me if you can. Yours JAYANT KUMAR Authorised service center- REDINGTON INDIA LTD S-3, GREEN PARK EXTN. NEW DELHI-16 WORK ORDER NO - 6991 DATED 20/08/2008 AND 8362 DATED 18/09/2008 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
sir i bought NEW MOTOKRZR K1 Mobile in 4/6/2007... i had used Free Service with in a Expiry date too ..after 14 Months my mobile got problem so i gave for service to REDGINTON service center in COIMBATORE [ R.s.Puram] they said want to do Flash and they charged 1400.Rs...then after 3 months once again that same moblie got Problem and i given to same shop [REDGINTON] they said they will charge 2450.Rs but i didnt do the flash still now it was not working...in service center they are not at all Responding Properly... they are charging too much of money from innocents... i will expect good resolt from you... so pls help me and others...
sir/mam
I bought one motorola L9 mobile. after 2 months got a problem in mobile.. i submitted my mobile with my original charger and ear phone on 05/03/09 work order no 08/08623.. they told me to call them after 2days. after 2days i visited them directly.they told it ll take time to clear ur problem in mobile. again they told me to call after 10 days. after that also i visited them diractly and they told again we didin get ur mobile from our office so call us after 2days we'll tell u..like tat it was gone.. finally i got my mobile on 27/03/09.. they gave my mobile with DUPLICATE CHARGER instead of my original charger. So u should know about the MOTOROLA SERVICE canter in coimbatore.
yours
Rajeswari
I bought one motorola L9 mobile. after 2 months got a problem in mobile.. i submitted my mobile with my original charger and ear phone on 05/03/09 work order no 08/08623.. they told me to call them after 2days. after 2days i visited them directly.they told it ll take time to clear ur problem in mobile. again they told me to call after 10 days. after that also i visited them diractly and they told again we didin get ur mobile from our office so call us after 2days we'll tell u..like tat it was gone.. finally i got my mobile on 27/03/09.. they gave my mobile with DUPLICATE CHARGER instead of my original charger. So u should know about the MOTOROLA SERVICE canter in coimbatore.
yours
Rajeswari
hello sir i am neeraj please call me [protected]
hi, i m kapil sharma, i bought a new phone motrorola w270, but after 6 month my phone flap is not working properly, i went to motorola service center in distric center janak puri, he says the phone flap not in warrenty. acutlly i want to complaint in motorola please give proper information to the costmer when he purchase motorola phones.
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motorola/mobile moto KRZR K1 — POOR QUALITY
sir,this is to inform you that i bought a Motorola KRZR k1 mobile onJun 07 and immediately after a year the cover of the mobile started peeling off and is giving a very bad look.
you are requested to do the needful and replace the set or repair the same as one year is too short a period for a set of worth Rs 8508 to go bad.
Regards
Maj AP Singh