Motorola Mobile Phone Em 325 — non hearing of complaint regarding malfunctioning of phone | |
i have purchased a mobile phone of company Motorola em325 by the name of arshi fatma on 11th of January 2009 from lokplus Gwalior Madhya Pradesh. it has warranty of one year but from the day of purchase it was giving many problems i requested them either to repair the set or replace it.they kept the set for 10 days but did not repaired it.after my repeated complaints they changed the software but still problems remained same.now i do not want to get it repaired in any condition just want to get it replaced or return my money back Was this information helpful? | |
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I have bought Motorola EM 325 less than a month ago, it worked ok for some time. No at times I am unable to make calls as the phone hangs and sometimes it dials number on its own. I had taken it to one of the authorised service centers, they said they do not have the software. I had to take it to another service center, they said they have reloaded the software, it worked for 1 day and the same problem. As a customer retention strategy, Motorola India must look into this and safe gaurd the interest of the consumer.
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