[Resolved]  Motorola Q8 — problem in colour display and sim not dedecting

dear sir,
I purchased a H.P LAPTOP ON WHICH THERE WAS A REDEMPTION SCHEME WHICH THE COMPANY WAS GIVING DIRECTLY TO THE COUSTOMERS . IN THIS SCHEME WE HAVE TO SEND THEM THE D.D. OF Rs 3999 AND THEN WHEN THE COMPANY APPROVES YOUR FILE THEN AFTER TWO MONTHS THEY WILL SEND US THE MOBILE.
WHEN I RECEIVED THE MOBILE I WAS SHOCKED SEEING THAT IT WAS A DEFECTIVE PIECE AND THEN I REALISED THAT I AM CHEATED BY THE COMPANY.
THERE ARE SEVERAL PROBLEMS WITH THIS MOBILE. THE MOBILE IS NOT DEDECTING THE SIM, PROBLEM IN COLOUR DISPLAY AND THE PHONE IS RINGING VERY SLOWLY WHEN ANYBODY CALLS AT MY NUMBER.
I RECEIVED MY MOBILE AT 5.OO PM AND THE NEXT DAY I TOOK THE MOBILE TO ITS SERVICE CENTER AND THEY ASKED ME FOR THE BILL. I SHOWED THEM ALL MY PAPERS THAT I RECEIVED WITH THAT MOBILE AND THERE WAS A BILL BUT THERE WAS NO DATE NO THAT BILL. THEY WERE NOT READY TO TAKE THE MOBILE BUT WHEN I PROVED THEM THAT THE MOBILE IS UNDER GUARANTEE THEN THEY TOOK MY MOBILE, GAVE ME A RECEIPT OF MY MOBILE AND ASKED ME TO COME AT 4.00 PM ON THE SAME DAY.
AT 4.00 P.M WHEN I CALLED THEM FOR AT LEAST TEN TIMES EVERY TIME THEY PUT MY MOBILE ON HOLD AND WHEN I REACHED THEIR CENTER THEY TOLD ME TO COME TOMORROW. WHEN I WENT TO THEIR OFFICE NEXT DAY THEY TOLD ME THAT THERE ARE THREE - FOUR PROBLEMS IN THE MOBILE ANDI T WILL BE REPLACED.THEN THEY STARTED ASKING ME ABSURED QUESTIONS AND TOLD ME THAT IT IS NECESSARY THAT THERE SHOULD BE DATE ON THE BILL . AS I HAD ALREADY TOLD THEM ALL THE THINGS I ASKED THEM THAT WHAT IS MY FAULT IN THIS. THEY WERE NOT ABLE TO ANSWER ME AND TOLD ME THAT THEY WILL DO NOTHING IN THIS MATTER AND WHEN I TOLD THEM THAT I WILL TAKE THIS MATTER TO CONSUMER FORUM THEY STARTED ABUSING ME AND TOLD ME TO DO WHATEVER THAT I CAN DO.
PLEASE TAKE STRICT ACTIONS AGAINST THEM AND HELP TO REPLACE MY MOBILE.

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