[Resolved] Motorola Rokr E6 Black Mobile — Warranty
GGlobal Educational & Welfare Society
We had purchashed one Motorola ROKR E6 Black Mobile on 27/10/2007 with one year warranty. The details of the invoice is as follows:
Shop : HOTSPOTS RETAILS PVT. LTD., Ground floor, Sanmukh Plaza,
Ramnagar, Alambagh, Lucknow (UP).
Invoice No :[protected], Dt. 27/10/2007
Consumer ID : [protected]
Item : SA3518A, Motorola ROKR E6 Black
Amount : Rs. 11, 100/-
Compaint : Now its touch screen is not working. We sent it to the service centre of Motorola
in Lucknow for repairs, they told that it will not be covered in warranty because it
is a physical damage. we told them that please give us in writing but they are not
ready to give in writing that it is a physical damage. According to us it is not a
physical damage because all the calls we can receive, all the buttons on mobile
are working fine except its touch screen. No physical breakrage or damage is
there on the mobile.
Please see into the matter. We will be highly obliged.
Global Educational & Welfare Society,
Mobile No.: [protected].
Complaint marked as Resolved Aug 14, 2020