Motorola V3I — Handset not powering on

Hi,

I have purchased Motorola V3i on 14/10/2007 from Univercell, CMH Road bangalore, it was working ok till feb 08 and one fine day it switched off due to low battery and after charging for some time(about 2 hrs), the handset didnot power on and a message that the charging cannot be done was seen.

The handset was handed over to Redington service center on Infantry road bangalore on 4/3/2008 to have a look and the answer i get on 6/3/2008 is " water logging" and it doesnot fall under warranty and the handset will be returned. This was not a surprise at all as this was most convenient answer one can give to place the blame squarely on the consumer, this is not the first handset that i was using and i am not the one to waste time and money on getting a water logged handset repaired/replaced , i would infact go for a new one. The answer was that the cost of the repair would be 80% of the new cost so i need to go and collect the handset back.

Please advice as i am thoroughly disappointed with the service of Motorola.

Regards,
Yahiya Sultana
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

please tell me my phone v3i motorola sometime when open they will automatically restart what will be the reason
Dear Sir,

I have bought the Motorola V3I on May 2007, and currently facing the problems are battery low, and some time autometically going on picture scree and cannot handling power on hand.

Please provide the best solution

Thanks & Regards,
Aditya

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1939
    Pending
    0
    Resolved
    1021
    Motorola Mobility Phone
    +91 12 4413 1500 (India)
    +1 800 668 6765 (USA)
    Motorola Mobility Address
    12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
    View all Motorola Mobility contact information