[Resolved]  Motorola W270 — Poor customer service

Sir,

I bought Motorola phone No. W220 on 17/09/2008 from Hashio Telecom Pvt Ltd, Coimbatore. Now the charger of the phone not working. So I have gone to Your customer service center at Thrissur Cell Tech 5/2 N P Tower, West Fort, Thrissur Tel No[protected] & given the charger to them on 09/06/02009. Till today they said they have received any information from the company(Motorola).For the last 11 days I cannot use the mobile phone for this reason. Can you take up the issue and give me a new charger at the earliest. Within two days if I could not receive any information I am ready to go to the consumer court.

IME No.: [protected]

Thanking You,
S. Ramdas
[protected]

Respected Madam/Sir,
I purchased a Motorola W270 product on 10/09/2008. The product semmed to be fine untill there occured a problem with the flip, displey and speaker.There is a difficulty in opening the flip and nothing on displey. I reported itto the nearest Motorola Customer care, Jalandhar, Punjab. Its too sad to say that there is no such "customer care". It's been 41 days since i gave my cell phone for repair. Still there is no sign of my cell phone. .
I just want to bring your notice to such poor and inefficient customer cares in Punjab. It is one of the sole reason for the declining of the Motorola products. So i request you to take necesary actions against such "Motorola customer cares" as soon as possible.
IMEI No-[protected]

O gracious. Well thats sad on ur part but the same situation is wid me. I had a motoming A1200 and twas rocking until it startd giving a fcuking problem with its trasparent flip. Believe my guys, i spent 1200 + 800 + 120 + 40 on various parts like they told me for a flashing and a flip changing and rest i dont remember. Service centre was Mahendru Telecom, 3rd floor, monica tower, jalandhar punjab. But after 13days of this service, this fone a again becum dumb. No sound in that new flip. I went back to tht fcuking service centr but they said nothing and recievd the fone. After several days of personl calls to tht mahendru, he refused tht the new flip dint have any warrnty. Now the main points cz of which m boiled up are:
1) Starting from day one when i went thr for service, i wsnt given any reciept of acceptance of fone.
2) Nor did they gave any BILL after the first and second service.
3) Its been more thn 15-20days but they havnt reportd anything.
4) The owner said tht a new flip is woth 1900 bucks but will provide me in 600.
5) Initialy i paid 1200 for tht flip and he z now saying its of 1900.
Wot shud i do and whr shud i go cn any one plz tell?