[Resolved]  Mphasis — without sending Premium receipts how can we pay the premium

Ram Here,this is the Second time i am facing the problem,donno problem with LIC department or Postal Department

i used to get premium Recipts before i pay the Premium Bills,this is like reminder to me
but last 2 bills they were not sending premium bills as well as they are putting penalty
this is rediculous that means customer did a mistake

Can you please some one suggist how can we follow up this

Regards,
Ramachandra