Mts — a very low speed

Address:East Singhbhum, Jharkhand

My MTS Data Card MDN-[protected]mon recharge of a monthly pack of Rs 999, is giving a very low downloading speed of 9 to 15 kb/s, whereas, according to the advertisements and tariff card, it should be giving at least 144 kb/s. I had lodged a complaint on customer care, on May 17, Complaint no, c[protected]. But till now there is no reply.
I had done the recharge on May 2 and today is May 30. My loss in these 28 days cannot be stated in words.
Please look into the matter and solve it ASAP.
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Hi Saransh Mehta,
We regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

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