[Resolved]  MTS Broadband — Harassment by the METERS people for payment

Address:

Karnataka

I had purchased a prepaid Mts dongle connection few years back just on the promise made the Mts representative that I would be getting a good speed of 3.1mbps and I bought the connection and after purchasing I was not at all satisfied with the service of the Mts and when I contacted the Mts customer care and then after constant requests made by me and then after two weeks the mts representative tells me that there is no proper network in my area and he puts some antena for good signal and still there is no change in the dongle signal. i never got a good speed at all and was never happy and i still got a speed of 50 Kbps and when contacted again I am not at all addressed properly from the MTS side I had to get rid of the connection and MTS SEND ME BILL STATEMENTS TO MY NUMBER FOR A PREPAID MTS CONNECTION AND I AM INFORMED AFTER A FEW DAYS THAT THE MTS SALES REPRESENTATIVE HAD ACTIVATED THE MTS POSTPAID CONNECTION BY CONING ME THAT IT WAS A PREPAID CONNECTION ACTIVATED IN MY NAME and after a few days there is no response from the representative mobile phone number to whom I had paid an advance of 2000rupees ON ASKING FOR A RECIEPT HE GIVES ME AN assurity of the MTS BY SHOWING HIS MTS id he had.now I keep getting harassment calls on my number [protected] saying i have an outstanding amount of 2251 (for a prepaid connection )from number saying we are from the high court (the number the [protected]) and I have the number which was used by your MTS representative [protected]. Is this what MTS IS FOR PROMISING CUSTOMERS A GOOD SERVICE AND CONING PEOPLE BY RENDERING SUCH A DISGUSTING SERVICE.if you are in the intention by doing this you can con people and extract money I will make sure that there are no other people go through what I have gone and I will approach the consumer forum and have a legal decision and I will post this on the consumer forum list so that this does not happen to any innocent Indian citizen like me and I will make sure that justice is done.i request a fast reply on the matter from your side.