MTS Customer Care — Barring of Calls

Address:

South Delhi, Delhi

I am using MTS prepaid No.[protected] and suddenly I got the shock while making a call to hear that my outgoing calls are barred and a few minutes after that I received a call on my landline number from a friend saying that even my Incoming Calls are barred.

I Tried calling and mailing MTS Customer Care and even wrote mails to Nodal Officer, Delhi region so many times but to no avail, all I was told that either there is some problem with my documents (which is being pointed out after 8 months) or there is some problem in the network and the issue will be resolved soon. But not even my single mail acknowledged.

How soon the problem will be resolved, no wants to answer that. It is almost 24 hours that my phone is dead and it is causing me a lot of inconvenience and mental agony.

Don't know whether anyone is listening or not. If it continues like this I will have to opt of the services soon.

Lalit Nayyar
[protected]